You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager, explaining the problems you have had. Ask for a refund or exchange on the item.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
10th January, 2004
Dear Sir or Madam
Re: faulty jumper and refund refusal
On Wednesday 2nd January, I bought a green long-sleeved jumper from your store. The jumper was medium-sized and made from cotton. It cost $59.95 and it was not on special.
When I got home, I discovered that there was a small hole in the left sleeve. It looks like a rip of some kind and the stitching has unraveled. I returned to your shop the next day to ask for an identical replacement jumper. Unfortunately there were none in stock. Therefore I asked for a refund. However, the shop assistant refused to give m...
- Chorleywood village development (Rewrite Part 5) 70
- Some people prefer to eat at food stands or restaurants.Other people prefer to prepare and eat food at home.Which do you prefer? Use specific reasons and examples to support your answer.Give reasons for your answer and include any relevant examples from y 90
- In many countries people working in sport and entertainment earn much more money than professionals like doctors, nurses and teachers. Why do you think this happens in some societies and do you consider it is good or bad? 80
- The chart and table below give information about population figures in Japan 43
- Some people argue that it is not wise for an industry to replace its experienced but old workers with new and young yet inexperienced individuals. To what extent do you agree or disagree? 82
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 18 10
No. of Words: 177 200
No. of Characters: 738 1000
No. of Different Words: 113 100
Fourth Root of Number of Words: 3.647 4.0
Average Word Length: 4.169 4.6
Word Length SD: 2.53 2.4
No. of Words greater than 5 chars: 45 60
No. of Words greater than 6 chars: 25 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 9.833 21.0
Sentence Length SD: 5.284 7.5
Use of Discourse Markers (%): 0.167 0.12
Sentence-Text Coherence: 0.286 0.35
Sentence-Para Coherence: 0.648 0.50
Sentence-Sentence Coherence: 0.059 0.07
Number of Paragraphs: 3 4