You recently bought an item of clothing from a shop. You discovered that it had a fault and returned it to the shop for replacement or refund. However, the assistant told you that this was against the store's policy.
Write a letter to the store manager, explaining the problems you have had. Ask for a refund or exchange on the item.
You should write at least 150 words.
You should spend about 20 minutes on this task.
You do NOT need to write your own address.
10th January, 2004
Dear Sir or Madam
Re: faulty jumper and refund refusal
On Wednesday 2nd January, I bought a green long-sleeved jumper from your store. The jumper was medium-sized and made from cotton. It cost $59.95 and it was not on special.
When I got home, I discovered that there was a small hole in the left sleeve. It looks like a rip of some kind and the stitching has unraveled. I returned to your shop the next day to ask for an identical replacement jumper. Unfortunately there were none in stock. Therefore I asked for a refund. However, the shop assistant refused to give m...
- The chart below shows numbers of incidents and injuries per 100 million passenger miles travelled PMT by transportation type in 2002 75
- You should spend about 20 minutes on this task.You would like to buy some electrical goods at a shop in a nearby town.Write a letter to the shop and ask if they have the things you want or whether they will be able to order them. Ask what the prices are a 80
- Air traffic is increasingly leading to more noise, pollution, and airport constuction. One reason for this is the growth in low-cost passenger flights, often to holiday destinations.Some people say that government should try to reduce air traffic by taxin 80
- You should spend about 20 minutes on this task.You are going on a short course to a training college abroad. It is a college that you have not been to before.Write a letter to the accommodation officer. In your lettergive details of your course and your a 80
- You have a friend who lives in a city abroad.You have decided that you would like to apply to do a course at one of the colleges in this city.Write to your friend explaining what you would like to do. Tell him/her what type of work or studies you have bee 90
Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 18 10
No. of Words: 177 200
No. of Characters: 738 1000
No. of Different Words: 113 100
Fourth Root of Number of Words: 3.647 4.0
Average Word Length: 4.169 4.6
Word Length SD: 2.53 2.4
No. of Words greater than 5 chars: 45 60
No. of Words greater than 6 chars: 25 50
No. of Words greater than 7 chars: 17 40
No. of Words greater than 8 chars: 15 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 9.833 21.0
Sentence Length SD: 5.284 7.5
Use of Discourse Markers (%): 0.167 0.12
Sentence-Text Coherence: 0.286 0.35
Sentence-Para Coherence: 0.648 0.50
Sentence-Sentence Coherence: 0.059 0.07
Number of Paragraphs: 3 4