The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarize the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts give information of a survey on 100 guests in Parkway Hotel how they feel about the hotel's customer service between 2005 and 2010.
The satisfactory about customer service rise after 5 years of development. The percentage of the satisfy rated rose dramatically from at total 64% in 2005 to 84% in 2010. Furthermore, there are two noticeable rise is the percentage of customers who feel good and excellent about the service which were rose 23% and 25%. The development of service has raise the feel of customers.
On the other hand, the positive feedback have encroached the negative down from 39% in 2005 to 16%. The proportion of guests who considered the service was poor fell by 9%. Similarly, the proportion of guests who think the service was very poor dropped by 11% in 5 years period.
Overall, the hotel's customer service has improve significantly after 5 years and more people gave positive responses to the survey in that year.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- In many countries young people are granted certain privileges and responsibilities at the age of sixteen Clearly parents have a responsibility to both care for and prepare their children as they approach this important milestone To what degree should pare 62
- Some cities create housing areas by providing taller buildings Others create housing by building houses on a wider area of land What solution is better Give reasons for your answer and include any relevant examples from your own knowledge or experience Wr 73
- The diagram below shows how rain water is collected and then treated to be used as drinking water in an Australian town Summarise the information by selecting and reporting the main features and make comparisons where relevant 61
- there is a good deal of evidence that increasing car use is contributing to global warming and having other undesirable effects on people s health and well being what can be done to discourage people from using their cars 84
- In many countries women and men are working full time It is therefore logical for women and men to share household works To what extent do you agree or disagree 89