The given charts depict the results of a questionnaire survey researching the customers' rating for the service in Parkway Hotel in 2005 and 2010.
Overall, there are five different rating sections, accordingly, in 2005 most of the hotel's customers felt satisfactory while in 2010 most of them rated the service as good and excellent.
At the first glance, in 2005, people who visited Parkway Hotel mostly found that the customer service was satisfying, accounted for 45% of the total rate. At the same time, 14% and 5% assessed it as a good and impressive service while more than three-tenths of the visitors rated the service as poor and very poor.
Turning to the other chart, in 2010, the service quality was approximately improved as nearly 70% said it had a good and outstanding quality. Meanwhile, about 17% chose the satisfactory section, and only 12% and 4% of the total for poor and very poor quality, decrease about one-fifth compared to the 2005's rating.
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Grammar and spelling errors:
Line 5, column 103, Rule ID: PROGRESSIVE_VERBS[1]
Message: This verb is normally not used in the progressive form. Try a simple form instead.
... mostly found that the customer service was satisfying, accounted for 45% of the total rate. A...
^^^^^^^^^^^^^^
Transition Words or Phrases used:
accordingly, first, if, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.0 43% => More to be verbs wanted.
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 9.0 6.8 132% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 4.0 5.60731707317 71% => OK
Preposition: 18.0 33.7804878049 53% => More preposition wanted.
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 812.0 965.302439024 84% => OK
No of words: 163.0 196.424390244 83% => More content wanted.
Chars per words: 4.98159509202 4.92477711251 101% => OK
Fourth root words length: 3.57311423478 3.73543355544 96% => OK
Word Length SD: 2.7128637348 2.65546596893 102% => OK
Unique words: 97.0 106.607317073 91% => More unique words wanted.
Unique words percentage: 0.59509202454 0.547539520022 109% => OK
syllable_count: 238.5 283.868780488 84% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 2.0 4.33902439024 46% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 6.0 3.36585365854 178% => OK
Performance on sentences:
How many sentences: 6.0 8.94146341463 67% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 27.0 22.4926829268 120% => The Avg. Sentence Length is relatively long.
Sentence length SD: 15.5 43.030603864 36% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 135.333333333 112.824112599 120% => OK
Words per sentence: 27.1666666667 22.9334400587 118% => OK
Discourse Markers: 4.83333333333 5.23603664747 92% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 3.0 3.70975609756 81% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.338009780739 0.215688989381 157% => OK
Sentence topic coherence: 0.182457625782 0.103423049105 176% => OK
Sentence topic coherence SD: 0.149191094968 0.0843802449381 177% => OK
Paragraph topic coherence: 0.237394032975 0.15604864568 152% => OK
Paragraph topic coherence SD: 0.152149713439 0.0819641961636 186% => OK
Essay readability:
automated_readability_index: 15.6 13.2329268293 118% => OK
flesch_reading_ease: 52.53 61.2550243902 86% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 12.6 10.3012195122 122% => OK
coleman_liau_index: 11.9 11.4140731707 104% => OK
dale_chall_readability_score: 8.46 8.06136585366 105% => OK
difficult_words: 36.0 40.7170731707 88% => OK
linsear_write_formula: 13.0 11.4329268293 114% => OK
gunning_fog: 12.8 10.9970731707 116% => OK
text_standard: 13.0 11.0658536585 117% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.