The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The pie charts illustrate the visitors to the Parkway Hotel in terms of how satisfactory they feel with the service there in 2005 and 2010.
Overall, while the number of customer rating good and excellent experienced a rapid upward trend, that for the others witnessed an opposite pattern.
Starting with 2005, 45% was the percentage of those who feel satisfactory with the service, which was nine times as high as that for rating excellent. Moreover, while the second position belonged to poor assessment, the remaining evaluations were almost equally represented ( with 14% and 15%)
Moving to 2010, a significant increase to 39% was seen in the proportion of visitor feeling good, which stood at the first rank compared to 4% of those experiencing very poor. Furthermore, there was a nearly threefold increase in the figure for rating excellent ( to28%), whereas the opposite trend was seen in the proportion of evaluating poor and satisfactory to 12% and 17%, respectively.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- Children should do organized activities in their free time while others believe children should be free to do what they want Discuss both views and give your opinion 84
- The bar chart shows the number of people who visited different museums in London Summarise the information by selecting and reporting the main features and make comparisons where relevant 84
- The graph below compares changes in the birth rates of China and the USA between 1920 2000 Summaries the infomation by selecting and reporting the main features and make comparisons where relevant 63
- Nowadays more tasks at home and work are being performed by robots Is this a negative or positive development 78
- Some people think that instead of preventing climate change we need to find a way to live with it To what extent do you agree or disagree 92