The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The pie charts illustrate the visitors to the Parkway Hotel in terms of how satisfactory they feel with the service there in 2005 and 2010.
Overall, while the number of customer rating good and excellent experienced a rapid upward trend, that for the others witnessed an opposite pattern.
Starting with 2005, 45% was the percentage of those who feel satisfactory with the service, which was nine times as high as that for rating excellent. Moreover, while the second position belonged to poor assessment, the remaining evaluations were almost equally represented ( with 14% and 15%)
Moving to 2010, a significant increase to 39% was seen in the proportion of visitor feeling good, which stood at the first rank compared to 4% of those experiencing very poor. Furthermore, there was a nearly threefold increase in the figure for rating excellent ( to28%), whereas the opposite trend was seen in the proportion of evaluating poor and satisfactory to 12% and 17%, respectively.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- Studying abroad is thought by many students to be the best way to get a good education On the other hand some students believe that studying in another country has many drawbacks Discuss both views and give your opinion 61
- In many countries a small number of people earn extremely high salaries Some people believe that this is good for the country but others think that governments should not allow salaries above a certain level Discuss both these views and give your own opin 73
- The pie charts below show the average household expenditures in a country in 1950 and 2010 Write a report for a university lecturer describing the information below
- Many people believe that it is easier to have a healthy lifestyle in the countryside Other believe that there are health benefits of living in cities Discuss both views and give your opinions 73
- Information technology is changing many aspects of our lives and now dominates our home leisure and work activities To what extent do the benefits of information technology outweigh the disadvantages 78