You recently bought a piece of equipment for your kitchen but it did not work You phoned the shop but no action was taken Write a letter to the shop manager In your letter describe the problem with the equipment explain what happened when you phoned t

Dear Sir or Madam,

I am writing to express my frustration with the microwave oven I bought in your shop. Besides, your after sale sevice needs instant improvements, too. After the phone call I made to your shop without response, I have no choice but to turn to you for help.

I am a loyal customer of your shop after I moved to this community three years ago. The cooking tools quality satisfied me thus my kitchen was well equiped by them from your store. I upgraded my oven last Sunday due to its the new functions. To my surprise, I could not start it after I plugged in the power. I made a phone call to your shop immediately. While after knowing the details, the clerk told me to wait for your calling back. Another Sunday has come, nobody from your store contacted me. Now I still use my previous oven leaning the new one broken in my trunk.

I would kindly propose that you should take more attention on this issue as in the past three years, no matter products or service of your shop were perfect. Secondly, I would like to drive to your shop and return this broken oven.

Thank you for your help in advance, I am waiting for you correspondence.

Your sincerely,
Tony

Votes
Average: 7.8 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 5, column 220, Rule ID: IT_IS[17]
Message: Did you mean 'it's' (='it is') instead of 'its' (possessive pronoun)?
Suggestion: it's; it is
.... I upgraded my oven last Sunday due to its the new functions. To my surprise, I co...
^^^

Transition Words or Phrases used:
besides, but, second, secondly, still, thus, well, while

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 2.0 7.0 29% => More to be verbs wanted.
Auxiliary verbs: 4.0 1.00243902439 399% => Less auxiliary verb wanted.
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 1.0 3.15609756098 32% => OK
Pronoun: 46.0 5.60731707317 820% => Less pronouns wanted
Preposition: 31.0 33.7804878049 92% => OK
Nominalization: 4.0 3.97073170732 101% => OK

Performance on vocabulary words:
No of characters: 976.0 965.302439024 101% => OK
No of words: 219.0 196.424390244 111% => OK
Chars per words: 4.45662100457 4.92477711251 90% => OK
Fourth root words length: 3.84690116678 3.73543355544 103% => OK
Word Length SD: 2.39121220102 2.65546596893 90% => OK
Unique words: 134.0 106.607317073 126% => OK
Unique words percentage: 0.611872146119 0.547539520022 112% => OK
syllable_count: 297.9 283.868780488 105% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 1.53170731707 718% => Less pronouns wanted as sentence beginning.
Article: 2.0 4.33902439024 46% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 15.0 8.94146341463 168% => OK
Sentence length: 14.0 22.4926829268 62% => The Avg. Sentence Length is relatively short.
Sentence length SD: 29.9997037022 43.030603864 70% => OK
Chars per sentence: 65.0666666667 112.824112599 58% => More chars_per_sentence wanted.
Words per sentence: 14.6 22.9334400587 64% => OK
Discourse Markers: 3.73333333333 5.23603664747 71% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 8.0 3.70975609756 216% => Less positive sentences wanted.
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 4.09268292683 98% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.305518187091 0.215688989381 142% => OK
Sentence topic coherence: 0.106933544454 0.103423049105 103% => OK
Sentence topic coherence SD: 0.0821595198239 0.0843802449381 97% => OK
Paragraph topic coherence: 0.209015495425 0.15604864568 134% => OK
Paragraph topic coherence SD: 0.0556610683137 0.0819641961636 68% => OK

Essay readability:
automated_readability_index: 6.9 13.2329268293 52% => Automated_readability_index is low.
flesch_reading_ease: 74.19 61.2550243902 121% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 6.4 10.3012195122 62% => OK
coleman_liau_index: 8.0 11.4140731707 70% => OK
dale_chall_readability_score: 7.07 8.06136585366 88% => OK
difficult_words: 38.0 40.7170731707 93% => OK
linsear_write_formula: 6.5 11.4329268293 57% => Linsear_write_formula is low.
gunning_fog: 7.6 10.9970731707 69% => OK
text_standard: 7.0 11.0658536585 63% => The average readability is low. Need to imporve the language.
What are above readability scores?

---------------------

Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.