Writing test
Writing task 1 (a letter)
You recently travelled with a certain airline. Write a letter to the manager about your experience. Please say
– Where and when did you travel?
– What did you like or dislike?
– What can you suggest for improvement?
To,
The Customer Relationship Manager,
United Arab Emirates.
I am Divya Patel, one of the passenger of your airline company as I have recently completed my first journey from Ahmedabad to Dubai with your airline.
I am writing this letter to inform you about the pleasant experience I have with your airline and although I have some suggestions which I would like to share with you. On 2nd June 2017, have boarded my flight from Ahmedabad at 8.00 PM, the journey start when your air hostess welcomed me with a pleasant smile. I would like to appreciate your customer service, food, seating arrangement etc. It was a great experience and I am glad that I have chosen your airline.
I just have one suggestion that you should focus more on your luggage Management as my bag was misplaced with another fellow passenger and we both have to face issues because of this blunder from your airline and at the end your executive helped us to get correct luggage but still it is annoying. So, I suggest you to focus on luggage Management service at first glance rather than customer grievance procedure because if you will provide excellent service in all areas there is a no chances of issues.
I hope you will take my suggestion positively and work on it. I am expecting some good service in this area during my second journey with your airline.
Thanks and Regards,
Divya Patel
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-07-13 | yaldaasgari | 75 | view |
| 2017-06-11 | jay.patel.4545 | 89 | view |
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Grammar and spelling errors:
Line 7, column 187, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ike to share with you. On 2nd June 2017, have boarded my flight from Ahmedabad at...
^^
Transition Words or Phrases used:
but, first, if, second, so, still
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 45.0 32.9175257732 137% => Less pronouns wanted
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1152.0 937.175257732 123% => OK
No of words: 241.0 206.0 117% => OK
Chars per words: 4.78008298755 4.54256449028 105% => OK
Fourth root words length: 3.94007293032 3.78020617076 104% => OK
Word Length SD: 2.53039918983 2.54303337028 100% => OK
Unique words: 136.0 127.690721649 107% => OK
Unique words percentage: 0.564315352697 0.622605031667 91% => More unique words wanted or less content wanted.
syllable_count: 366.3 290.88556701 126% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 74.8674862398 44.8134815571 167% => OK
Chars per sentence: 104.727272727 76.5299724578 137% => OK
Words per sentence: 21.9090909091 16.8248392259 130% => OK
Discourse Markers: 3.0 4.34317383033 69% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.231169265886 0.216113520407 107% => OK
Sentence topic coherence: 0.0872319870862 0.0766984524023 114% => OK
Sentence topic coherence SD: 0.0809068894001 0.0603063233224 134% => OK
Paragraph topic coherence: 0.0964118082146 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0787504155016 0.0580467560999 136% => OK
Essay readability:
automated_readability_index: 12.0 8.37731958763 143% => OK
flesch_reading_ease: 58.62 70.7449484536 83% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.3 7.45979381443 138% => OK
coleman_liau_index: 10.44 8.71597938144 120% => OK
dale_chall_readability_score: 7.82 7.59969072165 103% => OK
difficult_words: 48.0 41.2886597938 116% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
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Maximum five paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.