You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir or Madam,
I am writing this letter to share my disappointment with the low quality of the service I got from the company’s employees
I purchased a Samsung Microwave from your agency with 1-year guarantee a few days ago that's on September 20. Everything worked properly at first, but after 2 days there was a problem because it didn't start, I checked electricity connection and socket but everything was fine and the problem was with the microwave.
I visited your shop the next day that is 23rd September to complain about the same to the staff. I wanted that either the machine should be repaired or replaced with the new one. Shockingly, the staff was not behaving properly. They were very rude with me and they were also not interested in listening to my complaint. I had to suffer the loss because of this
I hope your will take necessary action against your staff for poor customer service, otherwise you will be at loss. Try to recruit some more professional employee or provide them with proper customer service training
Your Sincerely
Prabhpreet Kaur
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Grammar and spelling errors:
Line 3, column 128, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... I got from the company's employees I purchased a Samsung Microwave from you...
^^^^
Line 5, column 87, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: that's
...cy with 1-year guarantee a few days ago thats on September 20. Everything worked prop...
^^^^^
Line 5, column 195, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...r 2 days there was a problem because it didnt start, I checked electricity connection...
^^^^^
Line 7, column 361, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...I had to suffer the loss because of this I hope your will take necessary action a...
^^^^
Line 9, column 218, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...m with proper customer service training Your Sincerely Prabhpreet Kaur
^^^^
Line 13, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ing Your Sincerely Prabhpreet Kaur
^^^^
Transition Words or Phrases used:
also, but, first, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 908.0 937.175257732 97% => OK
No of words: 185.0 206.0 90% => More content wanted.
Chars per words: 4.90810810811 4.54256449028 108% => OK
Fourth root words length: 3.68801715136 3.78020617076 98% => OK
Word Length SD: 2.72404545977 2.54303337028 107% => OK
Unique words: 124.0 127.690721649 97% => OK
Unique words percentage: 0.67027027027 0.622605031667 108% => OK
syllable_count: 275.4 290.88556701 95% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 23.0 16.3608247423 141% => The Avg. Sentence Length is relatively long.
Sentence length SD: 66.1871163823 44.8134815571 148% => OK
Chars per sentence: 113.5 76.5299724578 148% => OK
Words per sentence: 23.125 16.8248392259 137% => OK
Discourse Markers: 2.5 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160111551554 0.216113520407 74% => OK
Sentence topic coherence: 0.0548505177062 0.0766984524023 72% => OK
Sentence topic coherence SD: 0.0595921608096 0.0603063233224 99% => OK
Paragraph topic coherence: 0.0889965455178 0.12726935374 70% => OK
Paragraph topic coherence SD: 0.0337142622317 0.0580467560999 58% => OK
Essay readability:
automated_readability_index: 13.3 8.37731958763 159% => OK
flesch_reading_ease: 56.59 70.7449484536 80% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 11.1 7.45979381443 149% => OK
coleman_liau_index: 11.49 8.71597938144 132% => OK
dale_chall_readability_score: 7.94 7.59969072165 104% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 18.5 8.62886597938 214% => Linsear_write_formula is high.
gunning_fog: 11.2 8.54432989691 131% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.