You bought a TV a week ago but when you got home you discovered it did not work properly. You called the customer service to report the problem but you have not received any help.
Write a letter to the company and in your letter,
• Introduce yourself
• Explain the problem
• State what action you would like from the company
Dear Sir,
I am writing with regards to the TV I bought from your organization a week ago. On getting home, I discovered it was not working properly when but I contacted the customer service unit. Unfortunately, I have not received the desired assistance I sought for.
I am Chisom Maduka, a Gold card subscriber with your organization. I have consistently patronized Samsung for the past ten years and won the best customer award in each of those years. In addition to the TV I bought that same day, I won a washing machine during the customer loyalty raffle draw.
Although the TV was in good condition before I left your premises, the power button did not work when I got home. The damage must have occurred during the packaging process as the sales attendant on duty was not meticulous while packing the TV.
Your return policy guarantees product exchange within two weeks of purchase of which I am still within policy. Thus, I demand a new TV set in accordance with the policy. Furthermore, I request a written apology for the poor service I received from the Customer service unit.
I look forward to a quick response.
Yours faithfully,
Chisom Maduka
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Transition Words or Phrases used:
but, furthermore, look, so, still, thus, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 980.0 937.175257732 105% => OK
No of words: 202.0 206.0 98% => OK
Chars per words: 4.85148514851 4.54256449028 107% => OK
Fourth root words length: 3.76996954942 3.78020617076 100% => OK
Word Length SD: 2.7522971664 2.54303337028 108% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.618811881188 0.622605031667 99% => OK
syllable_count: 303.3 290.88556701 104% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 30.5801885049 44.8134815571 68% => OK
Chars per sentence: 75.3846153846 76.5299724578 99% => OK
Words per sentence: 15.5384615385 16.8248392259 92% => OK
Discourse Markers: 4.53846153846 4.34317383033 104% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.198406634932 0.216113520407 92% => OK
Sentence topic coherence: 0.0650650466242 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0515919284028 0.0603063233224 86% => OK
Paragraph topic coherence: 0.100848461229 0.12726935374 79% => OK
Paragraph topic coherence SD: 0.0779107701783 0.0580467560999 134% => OK
Essay readability:
automated_readability_index: 9.2 8.37731958763 110% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.55 8.71597938144 121% => OK
dale_chall_readability_score: 8.21 7.59969072165 108% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.