You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
introduce yourself
explain the problem
and state what action you would like from the company
Dear Sir or Madam,
I am writing to complaint about a TV purchased by me in the last week.
My name is Jessica Ayri. I have been your regular customer. Unfortunately, this time I regret to say that I am not satisfied with the quality of your product.
During my visit to your showroom, I bought a Samsung plasma TV of 52 inches. My family was excited to see the football match on it. Surprisingly, the audio was not clear. Even after trying to play the audio on auto mode the sound was hardly audible.
I immediately informed your customer support center about it. To my notice they have raised a ticket number 213 but no action has been taken so far. I would request you to kindly look into the matter and take necessary action as soon as possible. I would prefer if you could replace the TV.
Looking forward to your positive response.
Yours sincerely,
Jessica Ayri
Grammar and spelling errors:
Line 7, column 172, Rule ID: SENTENCE_FRAGMENT[2]
Message: “Even after” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
... Surprisingly, the audio was not clear. Even after trying to play the audio on auto mode t...
^^^^^^^^^^
Transition Words or Phrases used:
but, if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 734.0 937.175257732 78% => OK
No of words: 159.0 206.0 77% => More content wanted.
Chars per words: 4.61635220126 4.54256449028 102% => OK
Fourth root words length: 3.55098862472 3.78020617076 94% => OK
Word Length SD: 2.49391490753 2.54303337028 98% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.704402515723 0.622605031667 113% => OK
syllable_count: 225.0 290.88556701 77% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 11.0 16.3608247423 67% => The Avg. Sentence Length is relatively short.
Sentence length SD: 25.4767801445 44.8134815571 57% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 52.4285714286 76.5299724578 69% => OK
Words per sentence: 11.3571428571 16.8248392259 68% => OK
Discourse Markers: 1.21428571429 4.34317383033 28% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.153899019463 0.216113520407 71% => OK
Sentence topic coherence: 0.0482774656959 0.0766984524023 63% => OK
Sentence topic coherence SD: 0.0563238320467 0.0603063233224 93% => OK
Paragraph topic coherence: 0.0676683267119 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.0545049015852 0.0580467560999 94% => OK
Essay readability:
automated_readability_index: 6.0 8.37731958763 72% => Automated_readability_index is low.
flesch_reading_ease: 77.23 70.7449484536 109% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.2 7.45979381443 70% => OK
coleman_liau_index: 8.33 8.71597938144 96% => OK
dale_chall_readability_score: 7.76 7.59969072165 102% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 5.0 8.62886597938 58% => Linsear_write_formula is low.
gunning_fog: 6.4 8.54432989691 75% => OK
text_standard: 6.0 8.15463917526 74% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.