Dear Sir,
I am Patrick Jane from Indore, I have bought a smart television last week from your Vijay Nagar showroom. My previous television set was also purchased from your showroom in 2011, so i am a regular customer of your company.I am writing this letter to express my dissatisfaction towards your customer service staff.
When i reached at my home and unboxed the TV set i found that the screen of the television was slightly damaged and when i turned on the TV it was not working properly.
I have tried out each and every option to start that but no option were useful. I have read manual but that was unhelpful. I have tried to reach to the customer service also but they were not responded properly and not even sent technical support staff for resolution of my problem.
I am an existing customer of your company and i think i should get the proper attention from your staff. I would request you to address this issue on priority and help to send a technical staff immediately. I would also want to take a serious action against your customer service staff who were not responded properly. If you will treat an existing customer in such a way, you will loose your branch image.
I would suggest you should hire a professionally trained staff. A quick response to this letter will be highly appericiated.
Thanks
Grammar and spelling errors:
Line 3, column 184, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...urchased from your showroom in 2011, so i am a regular customer of your company.I...
^
Line 3, column 224, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: I
...i am a regular customer of your company.I am writing this letter to express my di...
^
Line 5, column 6, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ds your customer service staff. When i reached at my home and unboxed the TV s...
^
Line 5, column 50, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ached at my home and unboxed the TV set i found that the screen of the television...
^
Line 5, column 122, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...elevision was slightly damaged and when i turned on the TV it was not working pro...
^
Line 6, column 123, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ave read manual but that was unhelpful. I have tried to reach to the customer ser...
^
Line 6, column 191, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... customer service also but they were not responded properly and not even sent tec...
^^
Line 8, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... staff for resolution of my problem. I am an existing customer of your company...
^
Line 8, column 47, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...n existing customer of your company and i think i should get the proper attention...
^
Line 8, column 55, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...ng customer of your company and i think i should get the proper attention from yo...
^
Line 8, column 106, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...t the proper attention from your staff. I would request you to address this issue...
^
Line 8, column 208, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
... to send a technical staff immediately. I would also want to take a serious actio...
^
Line 8, column 383, Rule ID: LOOSE_LOSE[2]
Message: Did you mean 'lose' (= miss, waste, suffer the loss etc.)?
Suggestion: lose
...isting customer in such a way, you will loose your branch image. I would suggest y...
^^^^^
Transition Words or Phrases used:
also, but, if, so, i think
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 8.0 4.92783505155 162% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1100.0 937.175257732 117% => OK
No of words: 236.0 206.0 115% => OK
Chars per words: 4.66101694915 4.54256449028 103% => OK
Fourth root words length: 3.91947592106 3.78020617076 104% => OK
Word Length SD: 2.61969974881 2.54303337028 103% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.53813559322 0.622605031667 86% => More unique words wanted or less content wanted.
syllable_count: 333.9 290.88556701 115% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 46.9422665504 44.8134815571 105% => OK
Chars per sentence: 91.6666666667 76.5299724578 120% => OK
Words per sentence: 19.6666666667 16.8248392259 117% => OK
Discourse Markers: 2.16666666667 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 13.0 2.54639175258 511% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.2685289241 0.216113520407 124% => OK
Sentence topic coherence: 0.0933213927758 0.0766984524023 122% => OK
Sentence topic coherence SD: 0.0613604193227 0.0603063233224 102% => OK
Paragraph topic coherence: 0.130344348645 0.12726935374 102% => OK
Paragraph topic coherence SD: 0.0611576669175 0.0580467560999 105% => OK
Essay readability:
automated_readability_index: 10.4 8.37731958763 124% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 9.75 8.71597938144 112% => OK
dale_chall_readability_score: 7.46 7.59969072165 98% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.