You bought a TV a week ago but when you got home you discovered it did not work properly. You called the customer service to report the problem but I have not receive any help. Write a letter to the company and in the letter:- Introduce yourself- explain

Essay topics:

You bought a TV a week ago but when you got home you discovered it did not work properly. You called the customer service to report the problem but I have not receive any help.

Write a letter to the company and in the letter:
- Introduce yourself
- explain the problem
- and state what action you would like from the company

Dear Sir/Madam,

I am writing with regard to the issue with the TV I bought from your company.

I am a husband living with my wife and two lovely kids. My beloved wife were attracted by the extraordinary design of the TV at a shopping mall not far away from our home. So we ordered it online the same day after we arrived at home.

We were so happy to receive the TV delivered to our home and we turned it on immediately to test the functionalities according to the instructions came with the TV. However, after strictly following the guidance, I still could not play the video from my USB drive with the TV. I had a phone call with the customer service to report the issue. However, till now I haven't received any response yet.

Since the TV is still within warranty - two years according to the contract and we haven't had any intension to deliberately break it, I sincerely would like to request you help me solve this issue as soon as possible.

I am looking forward to your response.

Yours faithfully

Jeff

Votes
Average: 7.3 (1 vote)

Comments

Grammar and spelling errors:
Line 7, column 166, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: However,
...g to the instructions came with the TV. However after strictly following the guidance, ...
^^^^^^^
Line 7, column 359, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: haven't
...o report the issue. However, till now I havent received any response yet. Since the...
^^^^^^
Line 9, column 84, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: haven't
... years according to the contract and we havent had any intension to deliberately break...
^^^^^^

Transition Words or Phrases used:
however, if, look, so, still, with regard to

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 3.0 7.48453608247 40% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 24.0 32.9175257732 73% => OK
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 776.0 937.175257732 83% => OK
No of words: 168.0 206.0 82% => More content wanted.
Chars per words: 4.61904761905 4.54256449028 102% => OK
Fourth root words length: 3.60020574368 3.78020617076 95% => OK
Word Length SD: 2.67723853555 2.54303337028 105% => OK
Unique words: 107.0 127.690721649 84% => More unique words wanted.
Unique words percentage: 0.636904761905 0.622605031667 102% => OK
syllable_count: 238.5 290.88556701 82% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 53.013300218 44.8134815571 118% => OK
Chars per sentence: 77.6 76.5299724578 101% => OK
Words per sentence: 16.8 16.8248392259 100% => OK
Discourse Markers: 4.4 4.34317383033 101% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.146543177018 0.216113520407 68% => OK
Sentence topic coherence: 0.0491129784433 0.0766984524023 64% => OK
Sentence topic coherence SD: 0.0440889793727 0.0603063233224 73% => OK
Paragraph topic coherence: 0.0672675215701 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.0480238812722 0.0580467560999 83% => OK

Essay readability:
automated_readability_index: 8.7 8.37731958763 104% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.22 8.71597938144 106% => OK
dale_chall_readability_score: 7.34 7.59969072165 97% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.