You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Things to include:
– Facts. You need to be concise but explain what happened.
– Polite. No one responds to insults.
– Outline what you wish from this. What do you want to happen?
– Firmness. You want to be taken seriously.
To the manager,
I would like to express my regret at having dined at your establishment last night; please allow me to explain.
The table was booked two months in advance since it was to cater a major professional event, and yet we were informed by the maitre d’ upon arrival that there were no tables sufficiently large and we would have to dine separately. I did press this point with your staff as it was imperative that my party remain in each other’s company, but we were told that it was simply impossible to seat us all together.
In addition to this, several menu items were unavailable on the night, including every vegetarian option, meaning that three members of my party were left to eat only bread throughout the meal. As a result of these incidents, I had intended not to pay, but your staff informed us that they would call the police if we refused, and so to avoid further embarrassment, I complied.
This experience was entirely unacceptable, and I would like to request a full refund of the amount paid. I would also suggest that your staff not promise customers degrees of service that they are unable to provide in order to avoid disappointing experiences such as these.
Regards,
Paul Hollywood
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-20 | ptemaster2018 | 89 | view |
| 2019-09-19 | tahmeed1993 | 89 | view |
| 2019-09-15 | mansoureh | 89 | view |
| 2019-08-15 | Mike1510 | 89 | view |
| 2019-07-30 | Genie | 89 | view |
- Your landlord wants to increase your house rent. Write a letter to him to explain your situation.In your letter, you should tell:– why you think the rent shouldn’t be increased– what you will do if it is increased. 73
- Obesity is a serious problem in many countries, especially in rich countries. Discuss ways to solve the problem. Provide specific reasons and examples to support your answer. 84
- Big salary is much more important than job satisfaction Do you agree or disagree 78
- Experts say older people were happier and healthier in the past because they did more exercise and spent more time with family and friends, whereas many now suffer from loneliness and health problems. What are the cause of this and what are some solutions 73
- Many countries spend too much money on training of a few individuals for international sports competitions. Some people think that governments should invest more in ordinary people instead. Do you agree or disagree? Give your opinion and examples. 61
Transition Words or Phrases used:
also, but, if, so, as to, in addition, such as, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 37.0 32.9175257732 112% => OK
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1042.0 937.175257732 111% => OK
No of words: 214.0 206.0 104% => OK
Chars per words: 4.8691588785 4.54256449028 107% => OK
Fourth root words length: 3.82475343497 3.78020617076 101% => OK
Word Length SD: 2.73059179298 2.54303337028 107% => OK
Unique words: 138.0 127.690721649 108% => OK
Unique words percentage: 0.644859813084 0.622605031667 104% => OK
syllable_count: 324.0 290.88556701 111% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 5.0 0.463917525773 1078% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 26.0 16.3608247423 159% => The Avg. Sentence Length is relatively long.
Sentence length SD: 60.740740035 44.8134815571 136% => OK
Chars per sentence: 130.25 76.5299724578 170% => OK
Words per sentence: 26.75 16.8248392259 159% => OK
Discourse Markers: 7.375 4.34317383033 170% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.100142165618 0.216113520407 46% => OK
Sentence topic coherence: 0.0430376607798 0.0766984524023 56% => OK
Sentence topic coherence SD: 0.0330098956576 0.0603063233224 55% => OK
Paragraph topic coherence: 0.0672652331332 0.12726935374 53% => OK
Paragraph topic coherence SD: 0.032401946033 0.0580467560999 56% => OK
Essay readability:
automated_readability_index: 14.9 8.37731958763 178% => OK
flesch_reading_ease: 53.55 70.7449484536 76% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 12.3 7.45979381443 165% => OK
coleman_liau_index: 11.26 8.71597938144 129% => OK
dale_chall_readability_score: 8.84 7.59969072165 116% => OK
difficult_words: 53.0 41.2886597938 128% => OK
linsear_write_formula: 19.0 8.62886597938 220% => Linsear_write_formula is high.
gunning_fog: 12.4 8.54432989691 145% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.