You have recently bought a toy online and after receiving it you discovered a problem with it. Write a letter to the online store you bought it from and say:- Describe the toy- explain the problem- suggest how it could be solved

Dear Sir or Madam,

I am writing to express my dissatisfaction with a toy which I recently bought on 5th October 2018 from your online store.

I purchased a remote control car for my son’s 5th birthday. The model of the item is RC 4x4 Truck toy and it is black in colour. The order number is VR0987. It also comes with the remote control and a set of extra tires.

When I received the item and went on to try with my son in the park, it did not turn on at all. I have tried replacing the battery a few times. I thought that it is only a matter of battery problem which usually does. It turns out that the issue is more complex than I expect.

I am very disappointed that the product prove be faulty. Although, the website states that the product is brand new. As a result, I fully expect to be given a full refund as per the terms and conditions or a replacement which fully operable this time.

I look forward to hearing from you.

Yours faithfully,
Reza Pradika

Votes
Average: 7.3 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 5, column 118, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: black
... the item is RC 4x4 Truck toy and it is black in colour. The order number is VR0987. It also co...
^^^^^^^^^^^^^^^
Line 5, column 227, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...emote control and a set of extra tires. When I received the item and went on to ...
^^^^^
Line 9, column 58, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Although” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...inted that the product prove be faulty. Although, the website states that the product is...
^^^^^^^^
Line 14, column 13, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... you. Yours faithfully, Reza Pradika
^^^

Transition Words or Phrases used:
also, look, so, as a result

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 8.0 3.03092783505 264% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 19.0 26.3917525773 72% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 805.0 937.175257732 86% => OK
No of words: 186.0 206.0 90% => More content wanted.
Chars per words: 4.32795698925 4.54256449028 95% => OK
Fourth root words length: 3.69299088775 3.78020617076 98% => OK
Word Length SD: 2.43975272113 2.54303337028 96% => OK
Unique words: 117.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.629032258065 0.622605031667 101% => OK
syllable_count: 241.2 290.88556701 83% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 33.4673919888 44.8134815571 75% => OK
Chars per sentence: 57.5 76.5299724578 75% => OK
Words per sentence: 13.2857142857 16.8248392259 79% => OK
Discourse Markers: 1.92857142857 4.34317383033 44% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 9.0 3.94845360825 228% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.191173074347 0.216113520407 88% => OK
Sentence topic coherence: 0.0473144344263 0.0766984524023 62% => OK
Sentence topic coherence SD: 0.0658265635134 0.0603063233224 109% => OK
Paragraph topic coherence: 0.110582346942 0.12726935374 87% => OK
Paragraph topic coherence SD: 0.08759159674 0.0580467560999 151% => OK

Essay readability:
automated_readability_index: 5.6 8.37731958763 67% => Automated_readability_index is low.
flesch_reading_ease: 83.66 70.7449484536 118% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 4.8 7.45979381443 64% => OK
coleman_liau_index: 6.95 8.71597938144 80% => OK
dale_chall_readability_score: 7.42 7.59969072165 98% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 6.0 8.15463917526 74% => OK
What are above readability scores?

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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.