You recently bought an item of clothing from a shop You discovered that it had a fault and returned it to the shop for replacement or refund However the assistant told you that this was against the store 039 s policy Write a letter to the store manage

Dear Sir or Madam,

On March 1, 2021, I bought a black double-breasted jacket from your store. The jacket was small-sized and made from cotton. I paid $455 for the jacket on my credit card.

Unfortunately, the poor quality of this jacket makes me very disappointed. First of all, there was a small hole in the back, which looks like a rip of some kind and the stitching has unravelled. In addition, there were 2 out of 4 buttons have came off the jacket. Therefore, I return your shop and asked for a replacement or refund. However, one of the staff Mr Robert refused to give me a refund because it was not the policy of the store.

To resolve the problem, I would appreciate it if your company can pick up the poor-quality jacket and refund the $455 I paid. I look forward to your reply and a resolution to my problem and will wait until March 14, 2021, before seeking help from the consumer protection office.

Yours faithfully,
Chris Wong

Votes
Average: 7.3 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 1, column 19, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, On March 1, 2021, I bought a black doubl...
^^^^^
Line 5, column 244, Rule ID: HAVE_PART_AGREEMENT[1]
Message: Use past participle here: 'come'.
Suggestion: come
...ion, there were 2 out of 4 buttons have came off the jacket. Therefore, I return you...
^^^^
Line 10, column 11, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ffice. Yours faithfully, Chris Wong
^^^

Transition Words or Phrases used:
but, first, however, if, look, so, therefore, in addition, first of all

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 18.0 32.9175257732 55% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 782.0 937.175257732 83% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.54651162791 4.54256449028 100% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.6916783805 2.54303337028 106% => OK
Unique words: 113.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.656976744186 0.622605031667 106% => OK
syllable_count: 232.2 290.88556701 80% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 36.53210973 44.8134815571 82% => OK
Chars per sentence: 71.0909090909 76.5299724578 93% => OK
Words per sentence: 15.6363636364 16.8248392259 93% => OK
Discourse Markers: 6.45454545455 4.34317383033 149% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.140850474941 0.216113520407 65% => OK
Sentence topic coherence: 0.0561463654215 0.0766984524023 73% => OK
Sentence topic coherence SD: 0.062076664127 0.0603063233224 103% => OK
Paragraph topic coherence: 0.0974855306803 0.12726935374 77% => OK
Paragraph topic coherence SD: 0.0540413097783 0.0580467560999 93% => OK

Essay readability:
automated_readability_index: 7.8 8.37731958763 93% => Automated_readability_index is low.
flesch_reading_ease: 81.63 70.7449484536 115% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.6 7.45979381443 75% => OK
coleman_liau_index: 8.81 8.71597938144 101% => OK
dale_chall_readability_score: 7.59 7.59969072165 100% => OK
difficult_words: 35.0 41.2886597938 85% => More difficult words wanted.
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.