You recently bought a piece of equipment for you kitchen but it did not work. You phoned the shop but no action was taken.Write a letter to the shop manager. In your letter:describe the problem with the equipment.explain what happened when you phoned the

Essay topics:

You recently bought a piece of equipment for you kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
describe the problem with the equipment.
explain what happened when you phoned the shop.
say what you would like the manager to do.

Dear Sir/Madam,

I am writing this letter with regards to a faulty mixer grinder I recently purchased from your store. In addition, I also made a phone call to complain about the same, however, no action has been taken.

Let me explain in detail. Once, I got the grinder home, it just did not start. Later, I got it checked and found out that I had been given a faulty mixer. Since, I got almost all my kitchen equipment from your store and none have given me problems this came as a shock. Therefore, I decided to make a phone call to express my grievances. What happened on the phone was disappointing. Your employee was not willing to accept that he had sold me a defective machine and had the audacity to tell me that there was some problem with the electrical connections at my home. Such behaviour is not acceptable and does not look professional.

In conclusion, I would like to receive a refund for my mixer grinder. Additionally, I request you to please ensure that your staff speaks to the customers in a more kind tone and avoid blaming their mistakes on others.

Looking forward to your reply.

Kind Regards,

Joe Dsouza

Votes
Average: 8.7 (1 vote)
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Essays by user coolchris2100 :

Comments

Grammar and spelling errors:
Line 9, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Looking
...id blaming their mistakes on others. looking forward to your reply. kind regards,...
^^^^^^^
Line 11, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Kind
...s. looking forward to your reply. kind regards, Joe Dsouza
^^^^

Transition Words or Phrases used:
also, however, look, so, therefore, in addition, in conclusion

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 949.0 937.175257732 101% => OK
No of words: 204.0 206.0 99% => OK
Chars per words: 4.65196078431 4.54256449028 102% => OK
Fourth root words length: 3.77926670891 3.78020617076 100% => OK
Word Length SD: 2.61488710342 2.54303337028 103% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.642156862745 0.622605031667 103% => OK
syllable_count: 291.6 290.88556701 100% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 45.75004182 44.8134815571 102% => OK
Chars per sentence: 67.7857142857 76.5299724578 89% => OK
Words per sentence: 14.5714285714 16.8248392259 87% => OK
Discourse Markers: 4.42857142857 4.34317383033 102% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 7.0 1.49484536082 468% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.211833668059 0.216113520407 98% => OK
Sentence topic coherence: 0.0597765304222 0.0766984524023 78% => OK
Sentence topic coherence SD: 0.0549726733493 0.0603063233224 91% => OK
Paragraph topic coherence: 0.104675582238 0.12726935374 82% => OK
Paragraph topic coherence SD: 0.0446827207967 0.0580467560999 77% => OK

Essay readability:
automated_readability_index: 7.8 8.37731958763 93% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 9.1 8.71597938144 104% => OK
dale_chall_readability_score: 7.97 7.59969072165 105% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 6.0 8.62886597938 70% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.