You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
- describe the problem with the equipment
- explain what happened when you phoned the shop
- say what you would like the manager to do
Dear Sir or Madam,
I am writing to highlight my problem with the new fridge I bought from your store 2 weeks ago.
The refrigerator worked perfectly fine at the time of delivery and installation. However, after a few days, there was a strange sound emitted from the fridge.
After two days of monitoring the issue, I phoned your shop, and talked to one of your staff. He promised to send someone over to take a look as the unit is still under the period in which I can exchange a new one if there is any issue. However, no one shows up at the time of the appointment.
Therefore, I want to bring this to your attention so that the issue can be quickly resolved before the warranty period is over.
I am looking forward to hearing from you as soon as possible.
Yours faithfully,
Kathy Truong
Transition Words or Phrases used:
however, if, look, so, still, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 16.0 32.9175257732 49% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 684.0 937.175257732 73% => OK
No of words: 148.0 206.0 72% => More content wanted.
Chars per words: 4.62162162162 4.54256449028 102% => OK
Fourth root words length: 3.48791127476 3.78020617076 92% => OK
Word Length SD: 2.50954168897 2.54303337028 99% => OK
Unique words: 100.0 127.690721649 78% => More unique words wanted.
Unique words percentage: 0.675675675676 0.622605031667 109% => OK
syllable_count: 206.1 290.88556701 71% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 33.4966370156 44.8134815571 75% => OK
Chars per sentence: 76.0 76.5299724578 99% => OK
Words per sentence: 16.4444444444 16.8248392259 98% => OK
Discourse Markers: 4.33333333333 4.34317383033 100% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.165833171429 0.216113520407 77% => OK
Sentence topic coherence: 0.0620588257262 0.0766984524023 81% => OK
Sentence topic coherence SD: 0.053420440923 0.0603063233224 89% => OK
Paragraph topic coherence: 0.0737490291936 0.12726935374 58% => OK
Paragraph topic coherence SD: 0.0316431156084 0.0580467560999 55% => OK
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 72.16 70.7449484536 102% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 9.22 8.71597938144 106% => OK
dale_chall_readability_score: 7.31 7.59969072165 96% => OK
difficult_words: 27.0 41.2886597938 65% => More difficult words wanted.
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
More content wanted.
Minimum 150 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.