You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken. Write a letter to the shop manager. In your letter describe
- the problem with the equipment
- explain what happened when you phoned the shop
- say what you would like the manager to do.
Dear Sir or Madam,
I am writing this letter in order to lodge a complaint regarding inferior quality of a product I purchased from your esteemed store. Four days ago I purchased Kenwood coffee machine as recommended by the sales team. When I was at the store, it worked properly. However, as I arrived home, it did not work at all. I checked the instructions as illustrated in the manual before calling the store.
I made a phone call to the store immediately and request to change the coffee machine with another one. A representative of customer service team answered and he not only put me on hold for more than 45 minutes but also transferred me to 3 technical advisors. To make matter worse, I did not have any feedback yet, more even the problem still exist.
I, therefore, suggest that I be given a full refund as soon as possible. If you want the receipt, I can send it instantly. I look forward to hearing from you.
Yours faithfully,
Paula
- Music is played in every society and culture in the world today.some people think that music brings only benefits to individuals and societies. Other, however think that music can have a negative influence on both. Discuss both these views and give your o 73
- Every year several languages die out. Some people think that it is not important because life will be easier if there are fewer languages in the world.To what extent do you agree or disagree with this opinion? 73
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- Many people like to wear fashionable clothes. Why do you think this is the case? Is this a good thing or a bad thing? 78
- Employers sometimes ask people applying for jobs for personal information such as their hobbies and interests and whether they are married or single Some people say that this information may be relevant and useful others disagree discuss both views and gi 89
Transition Words or Phrases used:
also, but, however, if, look, regarding, so, still, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 23.0 32.9175257732 70% => OK
Preposition: 19.0 26.3917525773 72% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalization wanted.
Performance on vocabulary words:
No of characters: 791.0 937.175257732 84% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.5988372093 4.54256449028 101% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.72263785613 2.54303337028 107% => OK
Unique words: 125.0 127.690721649 98% => OK
Unique words percentage: 0.726744186047 0.622605031667 117% => OK
syllable_count: 253.8 290.88556701 87% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Interrogative: 1.0 0.360824742268 277% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 40.520485217 44.8134815571 90% => OK
Chars per sentence: 65.9166666667 76.5299724578 86% => OK
Words per sentence: 14.3333333333 16.8248392259 85% => OK
Discourse Markers: 5.08333333333 4.34317383033 117% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 7.0 3.94845360825 177% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.173042036623 0.216113520407 80% => OK
Sentence topic coherence: 0.0563471492338 0.0766984524023 73% => OK
Sentence topic coherence SD: 0.0413452742685 0.0603063233224 69% => OK
Paragraph topic coherence: 0.0923903320645 0.12726935374 73% => OK
Paragraph topic coherence SD: 0.0184400073369 0.0580467560999 32% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 7.4 8.37731958763 88% => Automated_readability_index is low.
flesch_reading_ease: 65.73 70.7449484536 93% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 8.81 8.71597938144 101% => OK
dale_chall_readability_score: 7.73 7.59969072165 102% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.