Dear Sir or Madam,
I am writing to express my dissatisfaction with a blender that I purchased from your store and the poor customer service I received afterwards. I am hoping you would replace the faulty product and improve your customer service.
Last week, I purchased a ‘White Line’ blender from your store from your Madison Avenue store. After I brought it home and tried to make a smoothie in it, the blades got clogged and have not been functioning properly since then even after I cleaned it properly. In shock and awe, I called the customer service, but I was told by the salesperson that she could do nothing about it as she is not responsible for any problems that may arise after taking the product home. Since this purchase had cost me a small fortune, I have been inordinately stressed about the situation.
My intention in writing this letter is to request you to replace this broken blender of mine with a new one as I have a three-year warranty on this blender. Further, I expect you to issue a show cause notice to your salesperson about her coarse demeanor towards me.
I anticipate a prompt remedial action from your side.
Yours faithfully,
Sam Adams
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Grammar and spelling errors:
Line 5, column 24, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
...omer service. Last week, I purchased a 'White Line' blender from you...
^
Transition Words or Phrases used:
but, may, so, then, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 994.0 937.175257732 106% => OK
No of words: 207.0 206.0 100% => OK
Chars per words: 4.80193236715 4.54256449028 106% => OK
Fourth root words length: 3.79308509922 3.78020617076 100% => OK
Word Length SD: 2.71566343348 2.54303337028 107% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.623188405797 0.622605031667 100% => OK
syllable_count: 310.5 290.88556701 107% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 52.3832988652 44.8134815571 117% => OK
Chars per sentence: 99.4 76.5299724578 130% => OK
Words per sentence: 20.7 16.8248392259 123% => OK
Discourse Markers: 2.5 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.17223746089 0.216113520407 80% => OK
Sentence topic coherence: 0.0696121966471 0.0766984524023 91% => OK
Sentence topic coherence SD: 0.0411564980314 0.0603063233224 68% => OK
Paragraph topic coherence: 0.108217832165 0.12726935374 85% => OK
Paragraph topic coherence SD: 0.0379916281475 0.0580467560999 65% => OK
Essay readability:
automated_readability_index: 11.5 8.37731958763 137% => OK
flesch_reading_ease: 59.64 70.7449484536 84% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 10.56 8.71597938144 121% => OK
dale_chall_readability_score: 7.98 7.59969072165 105% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.