You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
- describe the problem with the equipment
- explain what happened when you phoned the shop
- say what you would like the manager to do
Dear Sir or Madam,
I am writing with regard to an appliance that I recently bought from your shop.
On the 10th May I bought a new washing machine, and it was installed the following day. However, when I tried to wash some clothes, I noticed that the machine failed to spin during the washing cycle. Consequently, it leaves clothes wet but not clean.
When I phoned your shop to report the problem, I spoke to an assistant who did not know the procedure for repairs or returns. He assured me that he would report the issue to the store manager, and that I would be contacted the same day. That was two days ago, and I am still waiting for your call.
As the appliance is under warranty, I am entitled to ask for it to be repaired or replaced. I have decided that I would like a replacement washing machine. I would also like you to phone me personally when you receive this letter.
I await your prompt response.
Yours faithfully,
John Smith
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-05 | truongchauthy | 56 | view |
| 2019-10-13 | helia | 73 | view |
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Grammar and spelling errors:
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...onally when you receive this letter. I await your prompt response. Yours fa...
^
Transition Words or Phrases used:
also, but, consequently, however, may, so, still, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 10.0 3.03092783505 330% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 789.0 937.175257732 84% => OK
No of words: 175.0 206.0 85% => More content wanted.
Chars per words: 4.50857142857 4.54256449028 99% => OK
Fourth root words length: 3.63713576256 3.78020617076 96% => OK
Word Length SD: 2.48230307808 2.54303337028 98% => OK
Unique words: 107.0 127.690721649 84% => More unique words wanted.
Unique words percentage: 0.611428571429 0.622605031667 98% => OK
syllable_count: 236.7 290.88556701 81% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 30.6172609269 44.8134815571 68% => OK
Chars per sentence: 65.75 76.5299724578 86% => OK
Words per sentence: 14.5833333333 16.8248392259 87% => OK
Discourse Markers: 5.33333333333 4.34317383033 123% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.271879582189 0.216113520407 126% => OK
Sentence topic coherence: 0.0850416748588 0.0766984524023 111% => OK
Sentence topic coherence SD: 0.0855009731318 0.0603063233224 142% => OK
Paragraph topic coherence: 0.13080897918 0.12726935374 103% => OK
Paragraph topic coherence SD: 0.0602948660707 0.0580467560999 104% => OK
Essay readability:
automated_readability_index: 7.1 8.37731958763 85% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.67 7.59969072165 101% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.