You rented a car from Car Rental Company. The air conditioner has stopped working. You phoned the company a week ago but it still has not been repaired.
Write a letter to the company. In your letter
– introduce yourself
– explain the situation
– say what action you would like the company to take
Write at least 150 words
You do not need to write your address.
Begin your letter as follows: Dear Sir/Madam,
Dear Sir or Madam,
I am writing to complain about the faulty air conditioning of the rental car which I lend from your shop, Speed rentals, at Broadway, on the 2nd of January.
My name is Shan and I am a sales executive. I have to travel a lot on a daily basis. I assume that you might understand how difficult it is to travel in a vehicle without proper air conditioning at this hot and humid weather.
I hired a Toyota Camry, registration number 2345 on the 2nd of January, at your rental shop. The very first day, I took the car from your centre, the air condition had noise but your staff assured me that it is normal and it will not be a problem. But the air condition stopped functioning on the way itself. I called up the customer service and launched a complaint. Since then no one has responded.
Now, it is been one week and I would highly appreciate if you could replace the car soon. I do not have any specific choice but only one condition that the vehicle should be in perfect condition.
I am expecting to hear from you soon.
Yours faithfully,
Shan
- Recently, many people know a few of their neighbors. What is the cause of this problem? What can be done to solve this problem? Give reasons for your answer and any example from your own experience 84
- In recent society, more and more people are trying to live by their own. Is this a positive or a negative trend? What is your opinion and share your personal experiences? 78
- Each year your company gives an Employee of the Year award to a worker who has performed exceptionally well You believe that someone with whom you work should receive the award this year 80
- In many countries’ children are engaged in different kinds of paid work. Some people regard this as completely wrong, while others consider it a valuable work experience, important for learning and taking responsibility.What is your opinion? 67
- In the past, shopping was a routine domestic task. Many people nowadays regard it as a hobby.To what extent do you think this is a positive trend? 73
Grammar and spelling errors:
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...oning at this hot and humid weather. I hired a Toyota Camry, registration numb...
^
Line 7, column 369, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Since” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...tomer service and launched a complaint. Since then no one has responded. Now, it i...
^^^^^
Transition Words or Phrases used:
but, first, if, so, then
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 885.0 937.175257732 94% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.40298507463 4.54256449028 97% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.56454029199 2.54303337028 101% => OK
Unique words: 121.0 127.690721649 95% => More unique words wanted.
Unique words percentage: 0.601990049751 0.622605031667 97% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 48.6555335676 44.8134815571 109% => OK
Chars per sentence: 68.0769230769 76.5299724578 89% => OK
Words per sentence: 15.4615384615 16.8248392259 92% => OK
Discourse Markers: 1.84615384615 4.34317383033 43% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.19358822798 0.216113520407 90% => OK
Sentence topic coherence: 0.0599447578821 0.0766984524023 78% => OK
Sentence topic coherence SD: 0.0533788607407 0.0603063233224 89% => OK
Paragraph topic coherence: 0.106729273096 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0299947853561 0.0580467560999 52% => OK
Essay readability:
automated_readability_index: 7.0 8.37731958763 84% => Automated_readability_index is low.
flesch_reading_ease: 81.63 70.7449484536 115% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 5.6 7.45979381443 75% => OK
coleman_liau_index: 7.94 8.71597938144 91% => OK
dale_chall_readability_score: 7.52 7.59969072165 99% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.