When people need to complain about a product or poor service, some prefer to complain in writing and others prefer to complain in person. Which way do you prefer? Use specific reasons and examples to support your answer.
Nowadays, customer services allow people to announce their opinion about different products. Some writes review online, positive or negative, whereas others complain in person. Each method has its specific advantages and disadvantages which gives the customers opportunities to declare their comments. In my view, writing is better and I have several experiences to talk about poor products or services.
The foremost reason why I am supporting this way lies in the fact that I get angry easily and when I am under emotional effects, I cannot make a good decision. For example, if I want to show my dissatisfaction, it is far better to contemplate about my sentences and consult with my husband then submit a letter or write a negative feedback on their websites. On the other hand, other customers can read my comment and change their mind which is really helpful. Hence, in writing method, not only do we avoid errors but also help others to choose suitable merchandise.
Another subtle point that I should deem is that I am not native English speaker so communication with people is tough for me. As I am afraid of making mistakes, I cannot convey my meaning which prevents me to discuss one on one. In the other words, my self confidence in speaking English is low and I am more comfortable to type them and make sure there is no grammatical mistake or impolite phrase. The worse situation is when I have to call and complain to somebody I do not see. Therefore, it is more efficient to share my reviews instead of hesitating in talking.
Admittedly, it takes less time to express something in person because we can get the answer sooner. When we send an email, the company will response in 48 hours but if we call them, they reply fast and you do not need to wait. Nevertheless, if the time does not matter, I still prefer to write about my complaints.
Due to the aforementioned argument explored in the previous statements, the comfortable option for me to complain about an item is writing which gives me the chance to amend my mistakes and state whatever is in my mind and assist others to find proper products.
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Grammar and spelling errors:
Line 9, column 109, Rule ID: SEND_AN_EMAIL[1]
Message: Consider using 'email'.
Suggestion: email
...e we can get the answer sooner. When we send an email, the company will response in 48 hours ...
^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, hence, if, nevertheless, really, so, still, then, therefore, whereas, for example, i am afraid, in my view, on the other hand
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 15.1003584229 73% => OK
Auxiliary verbs: 7.0 9.8082437276 71% => OK
Conjunction : 17.0 13.8261648746 123% => OK
Relative clauses : 10.0 11.0286738351 91% => OK
Pronoun: 49.0 43.0788530466 114% => OK
Preposition: 42.0 52.1666666667 81% => OK
Nominalization: 6.0 8.0752688172 74% => OK
Performance on vocabulary words:
No of characters: 1769.0 1977.66487455 89% => OK
No of words: 370.0 407.700716846 91% => More content wanted.
Chars per words: 4.78108108108 4.8611393121 98% => OK
Fourth root words length: 4.38581623665 4.48103885553 98% => OK
Word Length SD: 2.77650715197 2.67179642975 104% => OK
Unique words: 217.0 212.727598566 102% => OK
Unique words percentage: 0.586486486486 0.524837075471 112% => OK
syllable_count: 559.8 618.680645161 90% => OK
avg_syllables_per_word: 1.5 1.51630824373 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.59856630824 83% => OK
Article: 4.0 3.08781362007 130% => OK
Subordination: 4.0 3.51792114695 114% => OK
Conjunction: 0.0 1.86738351254 0% => OK
Preposition: 4.0 4.94265232975 81% => OK
Performance on sentences:
How many sentences: 17.0 20.6003584229 83% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 20.1344086022 104% => OK
Sentence length SD: 46.9807440492 48.9658058833 96% => OK
Chars per sentence: 104.058823529 100.406767564 104% => OK
Words per sentence: 21.7647058824 20.6045352989 106% => OK
Discourse Markers: 8.0 5.45110844103 147% => OK
Paragraphs: 5.0 4.53405017921 110% => OK
Language errors: 1.0 5.5376344086 18% => OK
Sentences with positive sentiment : 6.0 11.8709677419 51% => More positive sentences wanted.
Sentences with negative sentiment : 9.0 3.85842293907 233% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.88709677419 41% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.249464992505 0.236089414692 106% => OK
Sentence topic coherence: 0.0736791470214 0.076458572812 96% => OK
Sentence topic coherence SD: 0.0567601020388 0.0737576698707 77% => OK
Paragraph topic coherence: 0.128042535823 0.150856017488 85% => OK
Paragraph topic coherence SD: 0.0435853803941 0.0645574589148 68% => OK
Essay readability:
automated_readability_index: 12.0 11.7677419355 102% => OK
flesch_reading_ease: 58.62 58.1214874552 101% => OK
smog_index: 3.1 6.10430107527 51% => Smog_index is low.
flesch_kincaid_grade: 10.3 10.1575268817 101% => OK
coleman_liau_index: 10.44 10.9000537634 96% => OK
dale_chall_readability_score: 8.48 8.01818996416 106% => OK
difficult_words: 89.0 86.8835125448 102% => OK
linsear_write_formula: 8.5 10.002688172 85% => OK
gunning_fog: 10.4 10.0537634409 103% => OK
text_standard: 10.0 10.247311828 98% => OK
What are above readability scores?
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Rates: 83.3333333333 out of 100
Scores by essay e-grader: 25.0 Out of 30
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.