You have recently made a purchase from the local department store. However, when you arrived home, you found a fault with it. Write a letter to the manager, say what the product is, and explain the problem and what you’d like to be done about it.
Dear Manager,
I am writing to you regarding the dishwasher I bought from you department store last week. Last Friday, when I walked into your store, a brand-new coffee machine had drawn my attention. It a fully auto coffee machine with eye-catching colour which was orange. I thought it would be a good idea to have this machine so that I could make coffee at home every morning, so I decided to buy it.
I actually told the saleswoman that I really loved the colour and I wanted to get orange one. However, when I unpacked the machine after I got home, I was astonished to find that I brought a...
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Attribute Value Ideal
Score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 13 10
No. of Words: 193 200
No. of Characters: 787 1000
No. of Different Words: 115 100
Fourth Root of Number of Words: 3.727 4.0
Average Word Length: 4.078 4.6
Word Length SD: 2.326 2.4
No. of Words greater than 5 chars: 50 60
No. of Words greater than 6 chars: 30 50
No. of Words greater than 7 chars: 15 40
No. of Words greater than 8 chars: 11 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 14.846 21.0
Sentence Length SD: 9.003 7.5
Use of Discourse Markers (%): 0.462 0.12
Sentence-Text Coherence: 0.403 0.35
Sentence-Para Coherence: 0.719 0.50
Sentence-Sentence Coherence: 0.16 0.07
Number of Paragraphs: 4 4