You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color. Write a letter to the customer service manager of the company. In your letter
• describe the problem; say how you feel about this; say what you want the manager to do
Dear Sir or Madam,
I am writing to notify the discomfort of recent online purchase I have made from your company. Allow me to elaborate on exactly why I would like this course of action to be realized.
I deliberately selected and paid for a gorgeous princess dress last Sunday from your website to gift to my daughter for her sixth birthday. However, I was utterly despondent at your service because the cloth was delivered to my address in indigo color and size of teenager instead of violet and children outfit. Furthermore, my beloved girl's celebrating party shall be held this weekend and she is very eager to unseal the astonishing present that I promised for her.
According to the terms and conditions, I would like to return this item to you for a replacement of correct color and size. Due to the urgent case, I can expect to have the prime delivery mode with free of charge for my package to receive the purchase in 24 hours. Thus, I hope you can grasp the severity of the situation I experienced.
Your help greatly appreciated,
Haki
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-20 | hakinguyen | 84 | view |
| 2019-08-20 | hakinguyen | 78 | view |
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Grammar and spelling errors:
Line 2, column 182, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e this course of action to be realized. I deliberately selected and paid for a g...
^^^^^
Line 6, column 296, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...everity of the situation I experienced. Looking forward to your response, Ha...
^^^^^
Line 8, column 34, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
.... Looking forward to your response, Haki
^^^^^
Line 10, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...oking forward to your response, Haki
^^^
Transition Words or Phrases used:
furthermore, however, if, look, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 28.0 32.9175257732 85% => OK
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 842.0 937.175257732 90% => OK
No of words: 179.0 206.0 87% => More content wanted.
Chars per words: 4.70391061453 4.54256449028 104% => OK
Fourth root words length: 3.65774358864 3.78020617076 97% => OK
Word Length SD: 2.65021244039 2.54303337028 104% => OK
Unique words: 119.0 127.690721649 93% => More unique words wanted.
Unique words percentage: 0.664804469274 0.622605031667 107% => OK
syllable_count: 271.8 290.88556701 93% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 41.1495315966 44.8134815571 92% => OK
Chars per sentence: 93.5555555556 76.5299724578 122% => OK
Words per sentence: 19.8888888889 16.8248392259 118% => OK
Discourse Markers: 4.55555555556 4.34317383033 105% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.167742079481 0.216113520407 78% => OK
Sentence topic coherence: 0.0642601872864 0.0766984524023 84% => OK
Sentence topic coherence SD: 0.0543298664661 0.0603063233224 90% => OK
Paragraph topic coherence: 0.0871227942951 0.12726935374 68% => OK
Paragraph topic coherence SD: 0.0269173332359 0.0580467560999 46% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 60.65 70.7449484536 86% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.5 7.45979381443 127% => OK
coleman_liau_index: 9.98 8.71597938144 115% => OK
dale_chall_readability_score: 8.28 7.59969072165 109% => OK
difficult_words: 42.0 41.2886597938 102% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.