You have received a bill from a mobile phone (or cell phone) company for international call
charges relating to a time when you did not use your phone for international calls.
Write a letter to the company,
complaining about this
giving your reasons
asking for the bill to be changed
Dear Sir or Madam,
I have been a satisfied customer for several years, but I am writing regarding the cell phone bill I
received on 17th March 2015, which includes a total of $900 for international call charges. In fact,
these charges are completely unjustified, for the following reason.
At no time have I used this phone to make international calls, either to my home country or to any
other country. I used the phone purely for local calls and for calls to government departments in
London, which are national calls. I have checked my call summary, and there is no record of any
international connections. As you see, there is no possible reason for me to be charged for
international calls, and this is easily confirmed by my phone records.
I therefore request that you withdraw these charges and change my bill accordingly. I also ask you to
confirm to me in writing that this has been actioned, by sending a copy of the revised bill to me at this
address.
I look forward to receiving your confirmation that all is in order.
Kind Regards,
Mandeep Singh
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Grammar and spelling errors:
Line 7, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Received
...iting regarding the cell phone bill I received on 17th March 2015, which includes a to...
^^^^^^^^
Line 13, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Other
..., either to my home country or to any other country. I used the phone purely for lo...
^^^^^
Line 17, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: International
...ummary, and there is no record of any international connections. As you see, there is no po...
^^^^^^^^^^^^^
Line 19, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: International
...sible reason for me to be charged for international calls, and this is easily confirmed by ...
^^^^^^^^^^^^^
Line 25, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Address
...opy of the revised bill to me at this address. I look forward to receiving your con...
^^^^^^^
Transition Words or Phrases used:
accordingly, also, but, if, look, regarding, so, therefore, in fact
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 919.0 937.175257732 98% => OK
No of words: 188.0 206.0 91% => More content wanted.
Chars per words: 4.88829787234 4.54256449028 108% => OK
Fourth root words length: 3.70287850203 3.78020617076 98% => OK
Word Length SD: 2.83070693741 2.54303337028 111% => OK
Unique words: 111.0 127.690721649 87% => More unique words wanted.
Unique words percentage: 0.590425531915 0.622605031667 95% => More unique words wanted or less content wanted.
syllable_count: 274.5 290.88556701 94% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 48.1631601953 44.8134815571 107% => OK
Chars per sentence: 91.9 76.5299724578 120% => OK
Words per sentence: 18.8 16.8248392259 112% => OK
Discourse Markers: 6.7 4.34317383033 154% => OK
Paragraphs: 11.0 4.29896907216 256% => Less paragraphs wanted.
Language errors: 5.0 2.54639175258 196% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.367244078168 0.216113520407 170% => OK
Sentence topic coherence: 0.131190878409 0.0766984524023 171% => OK
Sentence topic coherence SD: 0.0923295763013 0.0603063233224 153% => OK
Paragraph topic coherence: 0.13869745666 0.12726935374 109% => OK
Paragraph topic coherence SD: 0.072367312347 0.0580467560999 125% => OK
Essay readability:
automated_readability_index: 11.0 8.37731958763 131% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.08 8.71597938144 127% => OK
dale_chall_readability_score: 7.8 7.59969072165 103% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.