You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it.
Write a letter to the company to complain about the poor service you received from its employee.
In your letter, express:
• why you went to the shop/office
• how the employees behaved to offend you
• what you expect the company to do
Dear Sir
I am writing this letter to complain about the bad service given by one of your workers.
A few days ago, I bought an Oppo mobile phone from one of your outlets. Your authorized representative promised to grant full service if the mobile phone faced any issue. However, my phone started malfunctioning after a few days of purchase, so I took it to your shop to get it repaired. One of the technicians examined that faulty device and asked me to come the next day.
When I visited the shop the other day, the phone had not been repaired. I requested the repairmen to repair the phone first and he flat out refused and laughed at my face. It seems to me that the technician did not bother to look at it. As you know, without a phone life is unimaginable, my work also suffered and my boss issued me a show cause notice for keeping my mobile off.
I am really disappointed with this kind of service. If I had known this beforehand I would not have bought from your store in the first place. I insist that you train your employees about the appropriate way to deal with customers. Also, if you cannot repair the phone, I want you to offer a full refund.
I look forward to hearing from you.
Yours sincerely
Arshdeep
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Grammar and spelling errors:
Line 17, column 53, Rule ID: SENTENCE_FRAGMENT[1]
Message: “If” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...disappointed with this kind of service. If I had known this beforehand I would not...
^^
Transition Words or Phrases used:
also, first, however, if, look, really, so, kind of, you know, in the first place
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1031.0 937.175257732 110% => OK
No of words: 228.0 206.0 111% => OK
Chars per words: 4.52192982456 4.54256449028 100% => OK
Fourth root words length: 3.88582923847 3.78020617076 103% => OK
Word Length SD: 2.51224685731 2.54303337028 99% => OK
Unique words: 135.0 127.690721649 106% => OK
Unique words percentage: 0.592105263158 0.622605031667 95% => OK
syllable_count: 318.6 290.88556701 110% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 28.6523995505 44.8134815571 64% => OK
Chars per sentence: 68.7333333333 76.5299724578 90% => OK
Words per sentence: 15.2 16.8248392259 90% => OK
Discourse Markers: 5.4 4.34317383033 124% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.25431153373 0.216113520407 118% => OK
Sentence topic coherence: 0.0828854435664 0.0766984524023 108% => OK
Sentence topic coherence SD: 0.07646843637 0.0603063233224 127% => OK
Paragraph topic coherence: 0.16268158011 0.12726935374 128% => OK
Paragraph topic coherence SD: 0.0744190274419 0.0580467560999 128% => OK
Essay readability:
automated_readability_index: 7.5 8.37731958763 90% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.34 8.71597938144 96% => OK
dale_chall_readability_score: 7.22 7.59969072165 95% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.