You have received a bill from a mobile phone (cell phone) company for international call charges relating to a time when you did not use your phone for international calls
Write a letter to the company
• Complaining about this
• Giving your reasons
• Asking for the bill to be changed
Dear Sir or Madam,
I am writing this letter with regards to the international call charges that was debited from my credit balance on May 26th, 2020 with no justification.
Although I made no call outside the country on the said date, I was billed a total of N600 for a 4-minutes call for no cogent reason. It was worrisome after several unsuccessful attempts to dial a local number, until I realised that my call balance had exhausted after I saw the debit alert message. To be honest, I am disappointed with this development especially with the high reviews gotten from potential customers over the years.
I had witnessed a similar case about a month ago, but with a different tariff plan. This made me to deactivate the international call offer after I had migrated to Mtn Beta Talk, with the hope of getting better services. Unfortunately, there was a reoccurrence, and this time, it was double the initial call rate.
Having said this, I request that this case should be thoroughly reviewed and rectified. More so, I ask that my airtime should be reversed while necessary actions are taken to prevent future occurences.
Yours faithfully,
Chisom Maduka
- An increasing number of schools provide tablets and laptop computers for students to use in school replacing books and other printed materials like exams and assignments What are the advantages and disadvantages of this trend 89
- The current trend in education is to move away from traditional exams and instead have continuous assessment over the school year What do you think of this trend 85
- You are living in a city in a foreign country and a friend from your home country is soon coming to visit you for several days Write an email to your friend asking him or her to bring some things from home which you need saying why you need them making ar 77
- Some people think high school graduates should travel or work for a period of time instead of going directly to study at university Discuss the advantages and disadvantages of both approaches Give reasons for your answer and include any relevant examples 89
- University education should be free to everyone regardless of income To what extent do you agree or disagree 70