TPO 40 - Question 6Using points and examples from the lecture, explain two strategies salespeople use to address customer concerns.

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on vocabulary words:
No of characters: 535.0 578.828451883 92% => OK
No of words: 137.0 151.265690377 91% => More words wanted. You may: choose simpler words or speak faster or remove hesitations or remove long pauses, and fully use the time, do NOT save one or two seconds.
Chars per words: 3.90510948905 3.82278263415 102% => OK
Fourth root words length: 3.42121322205 3.50058242952 98% => OK
Word Length SD: 2.07481671578 1.80425224433 115% => OK
Unique words: 83.0 92.4686192469 90% => More unique words wanted.
Unique words percentage: 0.605839416058 0.61298525976 99% => OK
Syllable count: 176.4 182.283891213 97% => OK
Avg_syllables_per_word: 1.3 1.20543933054 108% => OK

Performance on coherence:
Topic speech coherence ratio: 0.0829917008299 0.0839705835288 99% => OK

Acoustic performance on paragraphs:
How many acoustic paragraphs: 7.0 4.47071129707 157% => OK
Average paragraph length: 19.5714285714 65.8948926009 30% => The average paragraph length is low.
STD paragraph length: 26.1143482337 19.7758100068 132% => OK
Average paragraph duration: 7.69571428571 25.5208953607 30% => The speaking content is not well organized.
STD paragraph duration: 9.68064321526 7.49434385956 129% => OK

Acoustic performance on sentences:
How many acoustic sentences: 31.0 42.9832635983 72% => OK
Average acoustic sentence length: 4.41935483871 3.78147595546 117% => OK
STD acoustic sentence length: 3.6963294221 2.94285465224 126% => OK
Average acoustic sentences duration: 1.63290322581 1.39386743896 117% => OK
STD acoustic sentences duration: 1.13731203636 0.967747756167 118% => OK

Acoustic performance on acoustic silence:(An acoustic silence means a little pause between two or more words)
How many acoustic silence: 29.0 40.4456066946 72% => OK
Total acoustic silence duration: 4.99 7.59280334728 66% => OK
Average acoustic silence duration: 0.172068965517 0.19053887516 90% => OK
STD acoustic silence duration: 0.130921911718 0.157467062838 83% => OK

Acoustic performance on acoustic words:
Total word duration: 44.17 46.3453556485 95% => OK
Average word duration: 0.322408759124 0.308780311121 104% => OK
STD word duration: 0.176128376983 0.201157623399 88% => OK

Disfluencies: like hesitations, or 'ehn' or taking a long time to pronounce a word:
How many disfluencies: 9.0 8.09623430962 111% => OK
Total_disfluencies_duration: 6.24 6.56692468619 95% => OK
Total acoustic noise duration: 2.97 3.53066945607 84% => OK

Acoustic rates:
Total speech duration: 53.87 59.5455230126 90% => Talk more. Do not save time. People can talk 4-5 words in one second.
Compare to expected duration: 0.897833333333 0.992425383543 90% => Some seconds left. Need to talk more.
Rate of silence: 0.538333023947 0.681803438845 79% => OK
Rate of speech: 2.54315945795 2.53813033465 100% => OK
Rate of speech by unique words: 1.54074624095 1.55221717717 99% => OK
Rate of word duration by unique words: 1.87910346389 1.99939622689 94% => OK
Average articulation rates: 0.424227051095 0.309613076454 137% => OK

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Rates: 73.3333333333 out of 100
Scores by speech e-grader: 22.0 Out of 30
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Note: the speech e-grader does NOT examine the meaning of words and ideas.