You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
give details of what went wrong
explain what you had to do to overcome the problem at the time
say what action you would like the manager to take
You should write at least 150 words.
You do NOT need to write your own address.
Dear Sir / Madam
I am writing in connection with my recent stay at the Four Seasons in London, England. Unfortunately, due to a malfunctioning heater in my room, I spent three miserable nights at your hotel from April 26,29, 2010.
When I arrived in London, there was an unexpected snowstorm. I understand it does not usually snow in April; however, when I got to my room, there was no heat. After complaining, a technician was sent up, who informed me they had to install a new heating unit. When I asked to be moved to another room, I was told the hotel was completely booked. Unfortunately, each night after work I returned to discover the problem had not been rectified. Eventually, I spent three horribly uncomfortable nights, wearing my coat to bed, wearing socks around the room and ending up with a bad cold from the unheated room. I had no time to complain as I had to catch a flight home right after my conference.
I am shocked by this terrible service. This is not what anyone expects for $400 a night! To compensate me for this tremendous inconvenience, I ask that you refund my money right away and offer me a free, more comfortable stay in one of your finer suites in the future. If not, I am prepared to take my complaint to a higher authority.
I look forward to hearing from you at the earliest,
Yours faithfully,
MS Shima Momtazi
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| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
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| 2019-11-16 | smiley | 67 | view |
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Transition Words or Phrases used:
however, if, look, so, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 36.0 32.9175257732 109% => OK
Preposition: 36.0 26.3917525773 136% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1135.0 937.175257732 121% => OK
No of words: 244.0 206.0 118% => OK
Chars per words: 4.65163934426 4.54256449028 102% => OK
Fourth root words length: 3.95227774224 3.78020617076 105% => OK
Word Length SD: 2.8608547317 2.54303337028 112% => OK
Unique words: 154.0 127.690721649 121% => OK
Unique words percentage: 0.631147540984 0.622605031667 101% => OK
syllable_count: 340.2 290.88556701 117% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 12.0 9.13402061856 131% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 46.4072530548 44.8134815571 104% => OK
Chars per sentence: 87.3076923077 76.5299724578 114% => OK
Words per sentence: 18.7692307692 16.8248392259 112% => OK
Discourse Markers: 2.15384615385 4.34317383033 50% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 8.0 1.49484536082 535% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.152925153776 0.216113520407 71% => OK
Sentence topic coherence: 0.0511869197431 0.0766984524023 67% => OK
Sentence topic coherence SD: 0.0488861422071 0.0603063233224 81% => OK
Paragraph topic coherence: 0.077026607145 0.12726935374 61% => OK
Paragraph topic coherence SD: 0.0315810938682 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 9.9 8.37731958763 118% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 9.69 8.71597938144 111% => OK
dale_chall_readability_score: 8.02 7.59969072165 106% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.