You’ve just returned from a disastrous holiday! It was not as described by the agent and you experienced serious problems.
Write a letter of complaint to the agent. In your letter
• remind the agent about the holiday
• explain to them what happened
• ask for compensation
Dear Sir/ Madam
My name is XXX, I am writing to make a complaint about the tour to Bali that your agent arranged for me last month, from July 13th to 20th, of which contract number is N11200BL
I booked the tour after seeing your agent’s advertisement, which said a 7-day tour just 1000 dollars per person, including flight ticket, 3 stars hotels, all meals, free tour guide and travel bus. I was so excited because visiting Bali had always been my dream. unfortunately, it turned out to be a disaster.
The first disappointment came up with the hotel. It even did not have an air-condition while the weather was extremely hot. It was nowhere near to 3-star hotel standard. The second bad thing was the meals, which were not only taste bad but also unhygienic. I had the trots after first day, so I decided to eat on my own at another restaurant. The tour guide is the last straw that break the camel’s back. Instead of introducing us about the place and making us happy, he just tried to sell products and optional services all the time. When I denied to buy, his attitude was really rude. He even cancelled our bus to go to the Pagoda, which was included in the tour.
Base on above, I would like to ask for 30% refund, because the only thing I received from your agent was the flight. I had horrible experiences with your tour and it destroyed my dream.
I look forward to your respond.
Yours faithfully,
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Comments
Essay evaluations by e-grader
Grammar and spelling errors:
Line 3, column 263, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Unfortunately
...visiting Bali had always been my dream. unfortunately, it turned out to be a disaster. The...
^^^^^^^^^^^^^
Line 3, column 310, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...nately, it turned out to be a disaster. The first disappointment came up with th...
^^^
Line 4, column 543, Rule ID: ADMIT_ENJOY_VB[1]
Message: This verb is used with the gerund form: 'denied buying'.
Suggestion: denied buying
... optional services all the time. When I denied to buy, his attitude was really rude. He even ...
^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, first, look, really, second, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1164.0 937.175257732 124% => OK
No of words: 258.0 206.0 125% => OK
Chars per words: 4.51162790698 4.54256449028 99% => OK
Fourth root words length: 4.00778971557 3.78020617076 106% => OK
Word Length SD: 2.48720057428 2.54303337028 98% => OK
Unique words: 163.0 127.690721649 128% => OK
Unique words percentage: 0.631782945736 0.622605031667 101% => OK
syllable_count: 341.1 290.88556701 117% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.13402061856 164% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 83.7629654143 44.8134815571 187% => OK
Chars per sentence: 77.6 76.5299724578 101% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 3.26666666667 4.34317383033 75% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.153949691642 0.216113520407 71% => OK
Sentence topic coherence: 0.0405367064279 0.0766984524023 53% => OK
Sentence topic coherence SD: 0.0495421907688 0.0603063233224 82% => OK
Paragraph topic coherence: 0.0971677947906 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0526225976592 0.0580467560999 91% => OK
Essay readability:
automated_readability_index: 8.4 8.37731958763 100% => OK
flesch_reading_ease: 79.6 70.7449484536 113% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.58 8.71597938144 98% => OK
dale_chall_readability_score: 7.36 7.59969072165 97% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Grammar and spelling errors:
Line 3, column 263, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Unfortunately
...visiting Bali had always been my dream. unfortunately, it turned out to be a disaster. The...
^^^^^^^^^^^^^
Line 3, column 310, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...nately, it turned out to be a disaster. The first disappointment came up with th...
^^^
Line 4, column 543, Rule ID: ADMIT_ENJOY_VB[1]
Message: This verb is used with the gerund form: 'denied buying'.
Suggestion: denied buying
... optional services all the time. When I denied to buy, his attitude was really rude. He even ...
^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, first, look, really, second, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 13.0 7.48453608247 174% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1164.0 937.175257732 124% => OK
No of words: 258.0 206.0 125% => OK
Chars per words: 4.51162790698 4.54256449028 99% => OK
Fourth root words length: 4.00778971557 3.78020617076 106% => OK
Word Length SD: 2.48720057428 2.54303337028 98% => OK
Unique words: 163.0 127.690721649 128% => OK
Unique words percentage: 0.631782945736 0.622605031667 101% => OK
syllable_count: 341.1 290.88556701 117% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.13402061856 164% => OK
Article: 3.0 0.824742268041 364% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 83.7629654143 44.8134815571 187% => OK
Chars per sentence: 77.6 76.5299724578 101% => OK
Words per sentence: 17.2 16.8248392259 102% => OK
Discourse Markers: 3.26666666667 4.34317383033 75% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.153949691642 0.216113520407 71% => OK
Sentence topic coherence: 0.0405367064279 0.0766984524023 53% => OK
Sentence topic coherence SD: 0.0495421907688 0.0603063233224 82% => OK
Paragraph topic coherence: 0.0971677947906 0.12726935374 76% => OK
Paragraph topic coherence SD: 0.0526225976592 0.0580467560999 91% => OK
Essay readability:
automated_readability_index: 8.4 8.37731958763 100% => OK
flesch_reading_ease: 79.6 70.7449484536 113% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.58 8.71597938144 98% => OK
dale_chall_readability_score: 7.36 7.59969072165 97% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 13.5 8.62886597938 156% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.