You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened and that you want your money back Things to include You need to be concise but explain what happened No one respond

Dear Sir or Madam,
I am writing to express my regret at having dinner in your restaurant on July 10th.
As a matter of fact, two days before the certain time , I contacted your customer service and booked a table in advance to surprise my husband for his birthday. Furthermore, I asked one of your staff called Jack to provide a chocolate cake for him. However, disappointedly, when we came to the café, no table had been reserved. Worse still, your staff forgot to order a cake for us.
I asked the cafes manager to explain about this negligence. He told me the table was reserved for next week on 22th of July. Unfortunately, this incidence made me disappointed and embarrassed as I could not make a memorable night for my husband.
Anyway, as I am sure that this happened due to your staff fault, I want to refund all money I paid for the book. Would you please to return back the money to my bank account. In the following, I enclosed the invoice and my bank account.
I hope you take any action to resolve this matter.
Best regards,
Elham Mousavi

Votes
Average: 7.3 (2 votes)
Essay Categories
IELTS Writing Task I - IELTS General Training
Essays by the user:
>>> more essays by the user >>>

Grammar and spelling errors:
Line 3, column 49, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ter of fact, two days before the certain time , I contacted your customer service...
^^
Line 3, column 55, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... fact, two days before the certain time , I contacted your customer service and b...
^^
Line 4, column 13, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'cafes'' or 'cafe's'?
Suggestion: cafes'; cafe's
...t to order a cake for us. I asked the cafes manager to explain about this negligenc...
^^^^^
Line 4, column 155, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...h of July. Unfortunately, this incidence made me disappointed and embarrassed as ...
^^
Line 5, column 47, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
..., as I am sure that this happened due to your staff fault, I want to refund all m...
^^
Line 5, column 135, Rule ID: RETURN_BACK[1]
Message: Use simply 'return'.
Suggestion: return
... paid for the book. Would you please to return back the money to my bank account. In the f...
^^^^^^^^^^^
Line 5, column 150, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ook. Would you please to return back the money to my bank account. In the followi...
^^
Line 5, column 218, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...In the following, I enclosed the invoice and my bank account. I hope you take a...
^^

Transition Words or Phrases used:
anyway, furthermore, however, so, still, as a matter of fact

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 871.0 937.175257732 93% => OK
No of words: 193.0 206.0 94% => More content wanted.
Chars per words: 4.51295336788 4.54256449028 99% => OK
Fourth root words length: 3.72725689877 3.78020617076 99% => OK
Word Length SD: 2.61521115123 2.54303337028 103% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.658031088083 0.622605031667 106% => OK
syllable_count: 276.3 290.88556701 95% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 34.5680017583 44.8134815571 77% => OK
Chars per sentence: 67.0 76.5299724578 88% => OK
Words per sentence: 14.8461538462 16.8248392259 88% => OK
Discourse Markers: 4.61538461538 4.34317383033 106% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.156505113653 0.216113520407 72% => OK
Sentence topic coherence: 0.0509148683497 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0508755986554 0.0603063233224 84% => OK
Paragraph topic coherence: 0.0910441322203 0.12726935374 72% => OK
Paragraph topic coherence SD: 0.0439846387444 0.0580467560999 76% => OK

Essay readability:
automated_readability_index: 7.2 8.37731958763 86% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.44 7.59969072165 98% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.

Grammar and spelling errors:
Line 3, column 49, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ter of fact, two days before the certain time , I contacted your customer service...
^^
Line 3, column 55, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
... fact, two days before the certain time , I contacted your customer service and b...
^^
Line 4, column 13, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'cafes'' or 'cafe's'?
Suggestion: cafes'; cafe's
...t to order a cake for us. I asked the cafes manager to explain about this negligenc...
^^^^^
Line 4, column 155, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...h of July. Unfortunately, this incidence made me disappointed and embarrassed as ...
^^
Line 5, column 47, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
..., as I am sure that this happened due to your staff fault, I want to refund all m...
^^
Line 5, column 135, Rule ID: RETURN_BACK[1]
Message: Use simply 'return'.
Suggestion: return
... paid for the book. Would you please to return back the money to my bank account. In the f...
^^^^^^^^^^^
Line 5, column 150, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ook. Would you please to return back the money to my bank account. In the followi...
^^
Line 5, column 218, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...In the following, I enclosed the invoice and my bank account. I hope you take a...
^^

Transition Words or Phrases used:
anyway, furthermore, however, so, still, as a matter of fact

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 34.0 32.9175257732 103% => OK
Preposition: 22.0 26.3917525773 83% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 871.0 937.175257732 93% => OK
No of words: 193.0 206.0 94% => More content wanted.
Chars per words: 4.51295336788 4.54256449028 99% => OK
Fourth root words length: 3.72725689877 3.78020617076 99% => OK
Word Length SD: 2.61521115123 2.54303337028 103% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.658031088083 0.622605031667 106% => OK
syllable_count: 276.3 290.88556701 95% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 34.5680017583 44.8134815571 77% => OK
Chars per sentence: 67.0 76.5299724578 88% => OK
Words per sentence: 14.8461538462 16.8248392259 88% => OK
Discourse Markers: 4.61538461538 4.34317383033 106% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.156505113653 0.216113520407 72% => OK
Sentence topic coherence: 0.0509148683497 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0508755986554 0.0603063233224 84% => OK
Paragraph topic coherence: 0.0910441322203 0.12726935374 72% => OK
Paragraph topic coherence SD: 0.0439846387444 0.0580467560999 76% => OK

Essay readability:
automated_readability_index: 7.2 8.37731958763 86% => Automated_readability_index is low.
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.44 7.59969072165 98% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?

---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.