The chart and table show customers' satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000, and 2007.
Summarize the information by selecting and reporting the main features, and make comparisons where relevant.
write at least 150 words.
The given charts depict information regarding air passengers' satisfaction levels with an airline based on 5 criteria over an 8-year period.
As can be observed, an increasing number of passengers feel satisfied with the airline, with the most noticeable being the good ratings on courtesy of flight attendants and check-in/gate staff.
In the year 1990, this airline satisfied just over half (55%) of the total air travelers while the figure for dissatisfaction was relatively significant, with 32%. The figures then saw remarkable change when the level of contentment rose gradually to a peak of 72%, leading to a reduction in the number of unsatisfied customers.
During the same period, the evaluation on politeness of flight attendants remained the highest, which had an increase from 88% in 1999 to a peak of 92% in 2007. Check-in and gates employees were also appreciated despite a slight decrease from the highest point of 89 in 2000 to 88% in 2007, ranked second. A similar trend could be witnessed in schedules since positive feedback saw a climb of 4% to 79% and was maintained until the end of the period.
Albeit being the most unsatisfying in 1999, the price of tickets also witnessed a positive growth with a substantial rise of 20% in pleasance. By contrast, it was not until 2007 that the assessment on the comfort of seats was adopted, though it is the most poorly evaluated with just under half of the passengers feeling happy with it.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2024-07-25 | Huyenlbg87 | 78 | view |
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Grammar and spelling errors:
Line 1, column 51, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'passengers'' or 'passenger's'?
Suggestion: passengers'; passenger's
...charts depict information regarding air passengers satisfaction levels with an airline bas...
^^^^^^^^^^
Line 3, column 327, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...in the number of unsatisfied customers. During the same period, the evaluation o...
^^^
Transition Words or Phrases used:
also, if, regarding, second, so, then, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.0 143% => OK
Auxiliary verbs: 2.0 1.00243902439 200% => OK
Conjunction : 3.0 6.8 44% => More conjunction wanted.
Relative clauses : 3.0 3.15609756098 95% => OK
Pronoun: 5.0 5.60731707317 89% => OK
Preposition: 54.0 33.7804878049 160% => OK
Nominalization: 8.0 3.97073170732 201% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1213.0 965.302439024 126% => OK
No of words: 245.0 196.424390244 125% => OK
Chars per words: 4.95102040816 4.92477711251 101% => OK
Fourth root words length: 3.95632099841 3.73543355544 106% => OK
Word Length SD: 2.88134357109 2.65546596893 109% => OK
Unique words: 149.0 106.607317073 140% => OK
Unique words percentage: 0.608163265306 0.547539520022 111% => OK
syllable_count: 351.9 283.868780488 124% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 9.0 8.94146341463 101% => OK
Sentence length: 27.0 22.4926829268 120% => The Avg. Sentence Length is relatively long.
Sentence length SD: 19.4561869306 43.030603864 45% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 134.777777778 112.824112599 119% => OK
Words per sentence: 27.2222222222 22.9334400587 119% => OK
Discourse Markers: 4.88888888889 5.23603664747 93% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 9.0 3.70975609756 243% => Less positive sentences wanted.
Sentences with negative sentiment : 0.0 1.13902439024 0% => More negative sentences wanted.
Sentences with neutral sentiment: 0.0 4.09268292683 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.137943992856 0.215688989381 64% => OK
Sentence topic coherence: 0.0570563609132 0.103423049105 55% => OK
Sentence topic coherence SD: 0.0455513650085 0.0843802449381 54% => OK
Paragraph topic coherence: 0.0812588044063 0.15604864568 52% => OK
Paragraph topic coherence SD: 0.046485330339 0.0819641961636 57% => OK
Essay readability:
automated_readability_index: 15.5 13.2329268293 117% => OK
flesch_reading_ease: 60.99 61.2550243902 100% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 11.5 10.3012195122 112% => OK
coleman_liau_index: 11.73 11.4140731707 103% => OK
dale_chall_readability_score: 9.16 8.06136585366 114% => OK
difficult_words: 65.0 40.7170731707 160% => OK
linsear_write_formula: 14.5 11.4329268293 127% => OK
gunning_fog: 12.8 10.9970731707 116% => OK
text_standard: 12.0 11.0658536585 108% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.