Writing Task 1 (a letter)
You recently stayed at a hotel and had a problem there. Write an email to the manager and describe how the receptionist helped to fix the problem quickly. Include the following in your letter:
– When and where did you stay?
– What was the problem?
– How did the receptionist help you?
Hello Mr. Peter,
Manager, Novotel Hotel,
Goa.
I am Divya, one of your happiest guest in your hotel. I am writing this letter to express my gratitude towards the services I received during my recent stay in your hotel.
I booked a one Deluxe Suite in your hotel for 4 days from 20th October to 23rd October, 2017 during my vacation in Goa. I have read about your hospitality in many travellers websites and thought to experience your service and I am happy with my decision about using your services. On 1st day of my stay I found that shower and bathroom taps are not working, so I have immediately called on reception and asked your receptionist Miss Priya to shift me to another Deluxe Suite but unfortunately no other Deluxe Suite was vacant in your hotel but your receptionist handle the situation very well and offered me Super Deluxe Suite in your hotel as a compensation for the issue I faced during my stay and that too without charging any extra payment from me. I must say your hospitality is awesome and will definitely recommend your hotel to my friends and colleagues during their stay in Goa.
It would be great if you can offer some promotion or performance appraisal to your receptionist as she is very helping and know very well how to keep the guests happy. I hope you will take my suggestions in a hastily manner.
Kind Regards,
Divya
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Grammar and spelling errors:
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...uring my recent stay in your hotel. I booked a one Deluxe Suite in your hotel...
^
Line 7, column 80, Rule ID: COMMA_MONTH_DATE[1]
Message: The comma is probably incorrect: 'October 2017'.
Suggestion: October 2017
...el for 4 days from 20th October to 23rd October, 2017 during my vacation in Goa. I have read ...
^^^^^^^^^^^^^
Line 7, column 121, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ctober, 2017 during my vacation in Goa. I have read about your hospitality in man...
^
Line 9, column 208, Rule ID: A_RB_NN[1]
Message: You used an adverb ('hastily') instead an adjective, or a noun ('manner') instead of another adjective.
... I hope you will take my suggestions in a hastily manner. Kind Regards, Divya
^^^^^^^^^^^^^^^^
Transition Words or Phrases used:
but, if, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 12.0 5.05154639175 238% => Less conjunction wanted
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 44.0 32.9175257732 134% => Less pronouns wanted
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1130.0 937.175257732 121% => OK
No of words: 243.0 206.0 118% => OK
Chars per words: 4.65020576132 4.54256449028 102% => OK
Fourth root words length: 3.94822203886 3.78020617076 104% => OK
Word Length SD: 2.58349045612 2.54303337028 102% => OK
Unique words: 145.0 127.690721649 114% => OK
Unique words percentage: 0.59670781893 0.622605031667 96% => OK
syllable_count: 357.3 290.88556701 123% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 24.0 16.3608247423 147% => The Avg. Sentence Length is relatively long.
Sentence length SD: 122.088656312 44.8134815571 272% => The lengths of sentences changed so frequently.
Chars per sentence: 113.0 76.5299724578 148% => OK
Words per sentence: 24.3 16.8248392259 144% => OK
Discourse Markers: 1.7 4.34317383033 39% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 0.0 1.49484536082 0% => More negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.188293893021 0.216113520407 87% => OK
Sentence topic coherence: 0.0774609302248 0.0766984524023 101% => OK
Sentence topic coherence SD: 0.0531050645773 0.0603063233224 88% => OK
Paragraph topic coherence: 0.120858461145 0.12726935374 95% => OK
Paragraph topic coherence SD: 0.0520080233205 0.0580467560999 90% => OK
Essay readability:
automated_readability_index: 12.6 8.37731958763 150% => OK
flesch_reading_ease: 55.58 70.7449484536 79% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 11.5 7.45979381443 154% => OK
coleman_liau_index: 9.99 8.71597938144 115% => OK
dale_chall_readability_score: 8.21 7.59969072165 108% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 11.6 8.54432989691 136% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.