The following memorandum is from the business manager of Happy Pancake House restaurants. "Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine." Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
In the passage, we are informed that margarine replacement with butter has little impact on customer of Happy Pancake House restaurants. By citing that feedbacks from both customers and servants, the author ascribes this phenomenon to the reason that customers either cannot distinguish difference between them or term "butter" is indiscriminately used by customers. Quite convincing though such explanation appears at first glance, we cannot safely draw a conclusion that it is the unique one that accounts for the facts presented in the argument. Therefore, we need more explanations which could rival with the one given in the argument.
To start off, the author attributes little customers' complains to their satisfaction about such change. While this may be true, such situation may result from other reasons as well. First of all, it is possible that most of customers lack available channels to vent their angry about this sudden product change. If this is the case, just 2 percent of negative feedbacks could have nothing to do with customers' real attitudes. Thus, the seemingly less complains could be explained as stemming from no way to send their dissatisfactions back to the company. Second, while such statistics appear optimistic at fist glance, it is of equal probability that the survey had been conducted with limited responders. If we can prove that only a small proportion of end customers had joined such survey, the underlying logic of the author will be weakened, namely: 2 percent of customers' complains well demonstrate their contentment about such replacement.
Furthermore, the servants' report may lend more support to the author's conclusion about less deleterious results caused by this product change. However, few negative message from servants may presumably originate from other factors as well. For example, customers hurried up with their own business, having no time for whining this unreasonable change. And their indifferent attitudes has been misrepresented by servants as a kind of satisfaction. Moreover, servants in Happy Pancake House restaurants may distort or even conceal the fact of customers' frustrations in order to please their senior management team. Without additional investigations, we cannot decide which factor could finally lead to such positive feedback from servants. It is even likely that all of the aforementioned factors have conspired to this phenomenon.
Last but not least, while customers from Happy Pancake House restaurants are contented with such replacement, it is reckless to claim that this attitude results from their inability from discriminating those two products, or their understanding about the term 'butter'. Other factors may lead to the aforementioned situation. For example, they are extremely busy with their own business so that the replacement of butter seems inconsequential. Or, they intended to try with different alternatives instead of sticking to a single product. If either of two is true, then the author's explanation may become untenable.
In summary, while the two reasons given by the author seem compelling to some degree, in the absence of sufficient information, we cannot establish a causal relationship between them and little complain from customers in Happy Pancake House restaurants. Therefore, the root cause of the aforementioned phenomenon is such a case that we should consider more explanations which could account for the facts presented in the argument.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-09-15 | TANVIR SIDDIKE MOIN | 45 | view |
| 2023-08-12 | sam 27 | 66 | view |
| 2023-05-25 | diya | 60 | view |
| 2022-10-09 | Mahesh Ch | 16 | view |
| 2022-09-24 | Joyce chou | 55 | view |
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Comments
e-rater score report
Attribute Value Ideal
Final score: 4.0 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 2 2
No. of Sentences: 25 15
No. of Words: 536 350
No. of Characters: 2869 1500
No. of Different Words: 258 200
Fourth Root of Number of Words: 4.812 4.7
Average Word Length: 5.353 4.6
Word Length SD: 2.969 2.4
No. of Words greater than 5 chars: 213 100
No. of Words greater than 6 chars: 163 80
No. of Words greater than 7 chars: 125 40
No. of Words greater than 8 chars: 92 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 21.44 21.0
Sentence Length SD: 8.556 7.5
Use of Discourse Markers (%): 0.8 0.12
Sentence-Text Coherence: 0.287 0.35
Sentence-Para Coherence: 0.468 0.50
Sentence-Sentence Coherence: 0.094 0.07
Number of Paragraphs: 5 5
Grammar and spelling errors:
Line 1, column 152, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ancake House restaurants. By citing that feedbacks from both customers and servan...
^^
Line 1, column 652, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...val with the one given in the argument. To start off, the author attributes litt...
^^^^^
Line 3, column 217, Rule ID: MOST_SOME_OF_NNS[1]
Message: After 'most of', you should use 'the' ('most of the customers') or simply say ''most customers''.
Suggestion: most of the customers; most customers
...well. First of all, it is possible that most of customers lack available channels to vent their a...
^^^^^^^^^^^^^^^^^
Line 3, column 947, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...eir contentment about such replacement. Furthermore, the servants report may len...
^^^^^
Line 5, column 63, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'authors'' or 'author's'?
Suggestion: authors'; author's
...nts report may lend more support to the authors conclusion about less deleterious resul...
^^^^^^^
Line 5, column 762, Rule ID: ALL_OF_THE[1]
Message: Simply use 'all the'.
Suggestion: all the
...k from servants. It is even likely that all of the aforementioned factors have conspired t...
^^^^^^^^^^
Line 5, column 831, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...tors have conspired to this phenomenon. Last but not least, while customers from...
^^^^^
Line 7, column 572, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'authors'' or 'author's'?
Suggestion: authors'; author's
...uct. If either of two is true, then the authors explanation may become untenable. ...
^^^^^^^
Line 7, column 614, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...thors explanation may become untenable. In summary, while the two reasons given ...
^^^^^
Transition Words or Phrases used:
but, finally, first, furthermore, however, if, may, moreover, second, so, then, therefore, thus, well, while, for example, in summary, kind of, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 17.0 19.6327345309 87% => OK
Auxiliary verbs: 20.0 12.9520958084 154% => OK
Conjunction : 7.0 11.1786427146 63% => OK
Relative clauses : 15.0 13.6137724551 110% => OK
Pronoun: 47.0 28.8173652695 163% => Less pronouns wanted
Preposition: 77.0 55.5748502994 139% => OK
Nominalization: 19.0 16.3942115768 116% => OK
Performance on vocabulary words:
No of characters: 2950.0 2260.96107784 130% => OK
No of words: 536.0 441.139720559 122% => OK
Chars per words: 5.50373134328 5.12650576532 107% => OK
Fourth root words length: 4.81161862636 4.56307096286 105% => OK
Word Length SD: 3.10080464051 2.78398813304 111% => OK
Unique words: 267.0 204.123752495 131% => OK
Unique words percentage: 0.498134328358 0.468620217663 106% => OK
syllable_count: 894.6 705.55239521 127% => OK
avg_syllables_per_word: 1.7 1.59920159681 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 4.96107784431 222% => Less pronouns wanted as sentence beginning.
Article: 6.0 8.76447105788 68% => OK
Subordination: 7.0 2.70958083832 258% => Less adverbial clause wanted.
Conjunction: 2.0 1.67365269461 119% => OK
Preposition: 6.0 4.22255489022 142% => OK
Performance on sentences:
How many sentences: 25.0 19.7664670659 126% => OK
Sentence length: 21.0 22.8473053892 92% => OK
Sentence length SD: 57.4544550057 57.8364921388 99% => OK
Chars per sentence: 118.0 119.503703932 99% => OK
Words per sentence: 21.44 23.324526521 92% => OK
Discourse Markers: 6.24 5.70786347227 109% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 9.0 5.25449101796 171% => OK
Sentences with positive sentiment : 11.0 8.20758483034 134% => OK
Sentences with negative sentiment : 9.0 6.88822355289 131% => OK
Sentences with neutral sentiment: 5.0 4.67664670659 107% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.188707505646 0.218282227539 86% => OK
Sentence topic coherence: 0.0565523625677 0.0743258471296 76% => OK
Sentence topic coherence SD: 0.0830651765194 0.0701772020484 118% => OK
Paragraph topic coherence: 0.122883063423 0.128457276422 96% => OK
Paragraph topic coherence SD: 0.0412319577516 0.0628817314937 66% => OK
Essay readability:
automated_readability_index: 15.2 14.3799401198 106% => OK
flesch_reading_ease: 41.7 48.3550499002 86% => OK
smog_index: 8.8 7.1628742515 123% => OK
flesch_kincaid_grade: 12.7 12.197005988 104% => OK
coleman_liau_index: 14.62 12.5979740519 116% => OK
dale_chall_readability_score: 8.51 8.32208582834 102% => OK
difficult_words: 130.0 98.500998004 132% => OK
linsear_write_formula: 14.0 12.3882235529 113% => OK
gunning_fog: 10.4 11.1389221557 93% => OK
text_standard: 9.0 11.9071856287 76% => OK
What are above readability scores?
---------------------
Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.