The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
While it may be true that the recent change of butter to margarine had no impact on customers, the author doesn't make a compelling case for the claim as the argument is filled with holes and assumptions.
Firstly, the author reports the change is made in the southwestern United States, which had little impact on the customers. The author here doesn't make clear the number of restaurants in the region where changes are made. It may be possible that there is only one restaurant in that region. To bolster their claim, the author states that only 2 percent have complained about the change, but fails to mention the survey is of what region it can be of whole the United States, which embark on the possibility that the 2 percent consists mainly the customers in the southwestern part. Therefore unless the survey is of the Southwestern region only and the number of restaurants in the area is mentioned, the two percent of customers can't be a reliable criterion for the feedback.
Additionally, the author mentions that many servers have reported a low amount of complaints about the change, concluding that customers are not bothered by the change or can't tell the changes are made. However, the number of customers who protest about the wrong order is not stated, it is a possibility that the higher number of customers do complain, but in the argument, the amount of complaints is never mentioned. Furthermore, the author concludes that the change is not distinguishable by the customers. That is why they dont complain, failing to recognize the possibility that the customer may not want to reorder again or the servers tell them about the unavailability of butter, and hence they doesn't complain.
Finally, the author state the changes haven't had much impact. Still, the argument doesn't report the decrease or increase in the number of customers after the changes are made. Hence unless the differences in the number of customers is also said, this argument is not considered reliable.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-09-15 | TANVIR SIDDIKE MOIN | 45 | view |
| 2023-08-12 | sam 27 | 66 | view |
| 2023-05-25 | diya | 60 | view |
| 2022-10-09 | Mahesh Ch | 16 | view |
| 2022-09-24 | Joyce chou | 55 | view |
Comments
e-rater score report
Attribute Value Ideal
Final score: 3.5 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 5 2
No. of Spelling Errors: 3 2
No. of Sentences: 13 15
No. of Words: 341 350
No. of Characters: 1626 1500
No. of Different Words: 145 200
Fourth Root of Number of Words: 4.297 4.7
Average Word Length: 4.768 4.6
Word Length SD: 2.671 2.4
No. of Words greater than 5 chars: 123 100
No. of Words greater than 6 chars: 74 80
No. of Words greater than 7 chars: 56 40
No. of Words greater than 8 chars: 38 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 26.231 21.0
Sentence Length SD: 11.93 7.5
Use of Discourse Markers (%): 0.846 0.12
Sentence-Text Coherence: 0.425 0.35
Sentence-Para Coherence: 0.425 0.50
Sentence-Sentence Coherence: 0.138 0.07
Number of Paragraphs: 1 5
Grammar and spelling errors:
Line 1, column 107, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
... had no impact on customers, the author doesnt make a compelling case for the claim as...
^^^^^^
Line 2, column 140, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...mpact on the customers. The author here doesnt make clear the number of restaurants in...
^^^^^^
Line 2, column 582, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Therefore,
...the customers in the southwestern part. Therefore unless the survey is of the Southwester...
^^^^^^^^^
Line 2, column 730, Rule ID: CANT[1]
Message: Did you mean 'can't' or 'cannot'?
Suggestion: can't; cannot
...mentioned, the two percent of customers cant be a reliable criterion for the feedbac...
^^^^
Line 3, column 172, Rule ID: CANT[1]
Message: Did you mean 'can't' or 'cannot'?
Suggestion: can't; cannot
...omers are not bothered by the change or cant tell the changes are made. However, the...
^^^^
Line 3, column 528, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
...able by the customers. That is why they dont complain, failing to recognize the poss...
^^^^
Line 3, column 704, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...navailability of butter, and hence they doesnt complain. Finally, the author state th...
^^^^^^
Line 4, column 39, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: haven't
... Finally, the author state the changes havent had much impact. Still, the argument do...
^^^^^^
Line 4, column 82, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...nt had much impact. Still, the argument doesnt report the decrease or increase in the ...
^^^^^^
Line 4, column 176, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Hence,
...f customers after the changes are made. Hence unless the differences in the number of...
^^^^^
Transition Words or Phrases used:
also, but, finally, first, firstly, furthermore, hence, however, if, may, so, still, therefore, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 21.0 19.6327345309 107% => OK
Auxiliary verbs: 4.0 12.9520958084 31% => OK
Conjunction : 8.0 11.1786427146 72% => OK
Relative clauses : 15.0 13.6137724551 110% => OK
Pronoun: 20.0 28.8173652695 69% => OK
Preposition: 38.0 55.5748502994 68% => OK
Nominalization: 5.0 16.3942115768 30% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1662.0 2260.96107784 74% => OK
No of words: 336.0 441.139720559 76% => More content wanted.
Chars per words: 4.94642857143 5.12650576532 96% => OK
Fourth root words length: 4.28139028586 4.56307096286 94% => OK
Word Length SD: 2.74836969815 2.78398813304 99% => OK
Unique words: 150.0 204.123752495 73% => More unique words wanted.
Unique words percentage: 0.446428571429 0.468620217663 95% => OK
syllable_count: 508.5 705.55239521 72% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 4.96107784431 81% => OK
Article: 11.0 8.76447105788 126% => OK
Subordination: 1.0 2.70958083832 37% => OK
Conjunction: 3.0 1.67365269461 179% => OK
Preposition: 1.0 4.22255489022 24% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 13.0 19.7664670659 66% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 25.0 22.8473053892 109% => OK
Sentence length SD: 67.6546223771 57.8364921388 117% => OK
Chars per sentence: 127.846153846 119.503703932 107% => OK
Words per sentence: 25.8461538462 23.324526521 111% => OK
Discourse Markers: 7.76923076923 5.70786347227 136% => OK
Paragraphs: 4.0 5.15768463074 78% => More paragraphs wanted.
Language errors: 10.0 5.25449101796 190% => OK
Sentences with positive sentiment : 4.0 8.20758483034 49% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 6.88822355289 87% => OK
Sentences with neutral sentiment: 3.0 4.67664670659 64% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.13638711523 0.218282227539 62% => OK
Sentence topic coherence: 0.0635686769489 0.0743258471296 86% => OK
Sentence topic coherence SD: 0.0484258220197 0.0701772020484 69% => OK
Paragraph topic coherence: 0.0933709429915 0.128457276422 73% => OK
Paragraph topic coherence SD: 0.038751361138 0.0628817314937 62% => OK
Essay readability:
automated_readability_index: 14.8 14.3799401198 103% => OK
flesch_reading_ease: 54.56 48.3550499002 113% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 11.9 12.197005988 98% => OK
coleman_liau_index: 11.73 12.5979740519 93% => OK
dale_chall_readability_score: 8.12 8.32208582834 98% => OK
difficult_words: 69.0 98.500998004 70% => More difficult words wanted.
linsear_write_formula: 9.0 12.3882235529 73% => OK
gunning_fog: 12.0 11.1389221557 108% => OK
text_standard: 12.0 11.9071856287 101% => OK
What are above readability scores?
---------------------
Rates: 50.0 out of 100
Scores by essay e-grader: 3.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.