You have had a bank account for a few years. Recently you received a letter from the Bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorr

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You have had a bank account for a few years. Recently you received a letter from the Bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you
would like them to do about it.

Dear Sir or Madam,

I am writing in response to the letter from your bank which stated that my account had been overdrawn for $240, and I would be fined for $70 from my savings.I have had a prime account in National Australian Bank for 14 years at Sydney branch, and it has always been a pleasure to be your client.

A few days ago, I had been to an ATM for $240 withdrawal. Due to some mis-functioning of the machine, my account was debited twice; however, I received money only once. The bank had been informed instantly, and I was assured to have the matter looked into the matter urgently.

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Attribute Value Ideal
Score: 8.0 out of 9
Category: Excellent Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 9 10
No. of Words: 189 200
No. of Characters: 848 1000
No. of Different Words: 111 100
Fourth Root of Number of Words: 3.708 4.0
Average Word Length: 4.487 4.6
Word Length SD: 2.746 2.4
No. of Words greater than 5 chars: 56 60
No. of Words greater than 6 chars: 43 50
No. of Words greater than 7 chars: 23 40
No. of Words greater than 8 chars: 13 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 21 21.0
Sentence Length SD: 18.505 7.5
Use of Discourse Markers (%): 0.333 0.12
Sentence-Text Coherence: 0.398 0.35
Sentence-Para Coherence: 0.824 0.50
Sentence-Sentence Coherence: 0.16 0.07
Number of Paragraphs: 4 4