The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000 and 2007.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The bar chart and table illustrate how much passengers were satisfied with the services provided by US airlines from 1999 to 2007.
As is shown, the majority of customers surveyed felt content with their services, in which staff’s politeness was the most appreciated.
During the 9-year period, the level of contentment with American airlines was fairly high, increasing gradually from 65% to 72%. Accordingly, the figure for passengers’ dissatisfaction saw an opposite trend which had decreased to just 24% by 2007.
As far as aspects of flying experience are concerned, the table shows that almost all aspects had recorded upward trends. Particularly, the votes for courtesy of flight attendants were highest with the number rising steadily from 88% to 92%. Raking second, check-in/gate agents also registered a slight rise despite a minimal reduction of 1% in 2000 to stand at 88% by 2007. In comparison, a smaller percentage of travelers (79%) felt the same with the airlines’ schedules. The fastest pace, however, was recorded in the satisfaction with ticket prices, which surged by 20% despite having quite a low proportion (60%). By contrast, the comfort of seats was considered the least satisfying when there were only about under a half of the passengers, at 47%, giving positive comments on this.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2022-02-16 | Huyenlbg87 | 74 | view |
| 2021-03-15 | Huyenlbg87 | 44 | view |
| 2019-03-27 | sepideh 63 | 63 | view |
| 2017-10-10 | saeed saamaadii | 90 | view |
| 2017-10-10 | saeed saamaadii | 47 | view |
- Some people say that success is 10 percent talent and 90 percent hard work Is hard work the key to success or is talent also important 61
- Nowadays some people claim that public museums and art galleries will not be needed because people can see historical objects and works of art by using a computer Do you agree or disagree with this opinion 89
- Research has shown that overeating is as harmful as smoking Therefore advertisements of certain foods should be banned in the same way as advertising of cigarettes is banned Do you agree or disagree 84
- The diagram illustrates how bees produce honey SUmmarise the information by selecting and reporting main features and make comparisons where relevant Write at least 150 words 78
- Government should spend more money on medical research to protect citizens health rather than on protecting the environment Do you agree or disagree 95
Grammar and spelling errors:
Line 1, column 40, Rule ID: MUCH_COUNTABLE[1]
Message: Use 'many' with countable nouns.
Suggestion: many
The bar chart and table illustrate how much passengers were satisfied with the serv...
^^^^
Line 4, column 586, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... 47%, giving positive comments on this.
^^^
Transition Words or Phrases used:
however, so, with regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.0 114% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 3.0 6.8 44% => More conjunction wanted.
Relative clauses : 4.0 3.15609756098 127% => OK
Pronoun: 4.0 5.60731707317 71% => OK
Preposition: 36.0 33.7804878049 107% => OK
Nominalization: 5.0 3.97073170732 126% => OK
Performance on vocabulary words:
No of characters: 926.0 965.302439024 96% => OK
No of words: 174.0 196.424390244 89% => More content wanted.
Chars per words: 5.32183908046 4.92477711251 108% => OK
Fourth root words length: 3.63192868298 3.73543355544 97% => OK
Word Length SD: 2.96992455174 2.65546596893 112% => OK
Unique words: 122.0 106.607317073 114% => OK
Unique words percentage: 0.701149425287 0.547539520022 128% => OK
syllable_count: 265.5 283.868780488 94% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 8.0 4.33902439024 184% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 8.0 8.94146341463 89% => OK
Sentence length: 21.0 22.4926829268 93% => OK
Sentence length SD: 24.7032386541 43.030603864 57% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 115.75 112.824112599 103% => OK
Words per sentence: 21.75 22.9334400587 95% => OK
Discourse Markers: 3.375 5.23603664747 64% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 6.0 3.70975609756 162% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.185825308806 0.215688989381 86% => OK
Sentence topic coherence: 0.0773427504189 0.103423049105 75% => OK
Sentence topic coherence SD: 0.0604679030113 0.0843802449381 72% => OK
Paragraph topic coherence: 0.111529554919 0.15604864568 71% => OK
Paragraph topic coherence SD: 0.0559648547743 0.0819641961636 68% => OK
Essay readability:
automated_readability_index: 14.5 13.2329268293 110% => OK
flesch_reading_ease: 58.62 61.2550243902 96% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 10.3 10.3012195122 100% => OK
coleman_liau_index: 13.58 11.4140731707 119% => OK
dale_chall_readability_score: 9.4 8.06136585366 117% => OK
difficult_words: 52.0 40.7170731707 128% => OK
linsear_write_formula: 11.0 11.4329268293 96% => OK
gunning_fog: 10.4 10.9970731707 95% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.