There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager. In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
Dear Ms. Abott,
I am writing to make some suggestions regarding the reception area, where the visitors often have to wait.
There have been several complaints lodged by the visitors in the past few months. One complaint has been that the receptionist was unprofessional and extremely rude to them while some didn't get any proper response. Some of them complained that there weren't sufficient magazine to pass the waiting period.
The reception area is a vital part of the company as the visitors that come here are first met by them. They represent the culture of the company and their behaviour would reflect upon the image as well.
Therefore, may I recommend that the staff be sent on a weeks' training where they will learn the etiquettes of dealing with the visitors. Meanwhile, we could add some magazine stand in the reception area that will help the visitors spend their time waiting.
I hope these suggestions will be helpful to further enhance the reception area.
Your sincerely,
Amy Thames
Grammar and spelling errors:
Line 5, column 185, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: didn't
...l and extremely rude to them while some didnt get any proper response. Some of them c...
^^^^^
Line 5, column 251, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: weren't
...nse. Some of them complained that there werent sufficient magazine to pass the waiting...
^^^^^^
Transition Words or Phrases used:
first, may, regarding, so, therefore, well, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 18.0 32.9175257732 55% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 853.0 937.175257732 91% => OK
No of words: 169.0 206.0 82% => More content wanted.
Chars per words: 5.04733727811 4.54256449028 111% => OK
Fourth root words length: 3.60555127546 3.78020617076 95% => OK
Word Length SD: 2.58590036766 2.54303337028 102% => OK
Unique words: 111.0 127.690721649 87% => More unique words wanted.
Unique words percentage: 0.656804733728 0.622605031667 105% => OK
syllable_count: 259.2 290.88556701 89% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 30.9160152672 44.8134815571 69% => OK
Chars per sentence: 85.3 76.5299724578 111% => OK
Words per sentence: 16.9 16.8248392259 100% => OK
Discourse Markers: 4.9 4.34317383033 113% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.287674355288 0.216113520407 133% => OK
Sentence topic coherence: 0.10388401914 0.0766984524023 135% => OK
Sentence topic coherence SD: 0.0654665531587 0.0603063233224 109% => OK
Paragraph topic coherence: 0.137970458989 0.12726935374 108% => OK
Paragraph topic coherence SD: 0.0418612727905 0.0580467560999 72% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 11.71 8.71597938144 134% => OK
dale_chall_readability_score: 7.98 7.59969072165 105% => OK
difficult_words: 38.0 41.2886597938 92% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.