You have just come back from a holiday overseas. When you arrived back, you discovered that the airline had lost your suitcase. Write to the Customer Relations department of the airline. In your letter
• explain the situation
• describe the suitcase and its contents
• say what you want the airline to do
Dear Sir,
I am writing in reference to inquire about my suitcase which I had lost in transit from Singapore to Bangkok. Let me explain in detail.
As you are aware that I am a regular business class flyer with Thai airlines on this route. Although I have had a great flying experience with you in the past with excellent customer service however my last flight was a disappointing one especially due to the fact the flight landed 2 hours late and on arrival my check-in luggage was missing. To elucidate the bag is turquoise green in colour with travel stickers on it. The bag is of big sentimental value to me as it rejuvenates memories of travel to some of the famous destinations across the globe. For your information, the bag contains official documents along with cash of 500 USD.
Lastly, I would like to inform you that I have been following up with the airlines for a week but no resolution has been provided. Hence I would like you to follow up with your ground staff and provide a concrete resolution to recover my luggage immediately.
I look forward to your response and immediate resolution.
Yours sincerely
Said
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-04-17 | vinshu koul | 89 | view |
| 2019-01-31 | abhisheksaxena | 78 | view |
| 2018-12-18 | Farrugh | 89 | view |
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Grammar and spelling errors:
Line 4, column 1, Rule ID: SENTENCE_FRAGMENT[1]
Message: “As” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...o Bangkok. Let me explain in detail. As you are aware that I am a regular busin...
^^
Line 4, column 379, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: green
...sing. To elucidate the bag is turquoise green in colour with travel stickers on it. The bag is ...
^^^^^^^^^^^^^^^
Line 4, column 505, Rule ID: SOME_OF_THE[1]
Message: Simply use 'some'.
Suggestion: some
...as it rejuvenates memories of travel to some of the famous destinations across the globe. F...
^^^^^^^^^^^
Line 6, column 132, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Hence,
...ek but no resolution has been provided. Hence I would like you to follow up with your...
^^^^^
Transition Words or Phrases used:
but, hence, however, lastly, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 38.0 26.3917525773 144% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 940.0 937.175257732 100% => OK
No of words: 200.0 206.0 97% => OK
Chars per words: 4.7 4.54256449028 103% => OK
Fourth root words length: 3.76060309309 3.78020617076 99% => OK
Word Length SD: 2.73415434824 2.54303337028 108% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.635 0.622605031667 102% => OK
syllable_count: 297.9 290.88556701 102% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 60.5434070088 44.8134815571 135% => OK
Chars per sentence: 85.4545454545 76.5299724578 112% => OK
Words per sentence: 18.1818181818 16.8248392259 108% => OK
Discourse Markers: 3.36363636364 4.34317383033 77% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.204574372412 0.216113520407 95% => OK
Sentence topic coherence: 0.0719100682548 0.0766984524023 94% => OK
Sentence topic coherence SD: 0.0408999342354 0.0603063233224 68% => OK
Paragraph topic coherence: 0.110280157173 0.12726935374 87% => OK
Paragraph topic coherence SD: 0.0242742588678 0.0580467560999 42% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.68 8.71597938144 111% => OK
dale_chall_readability_score: 8.16 7.59969072165 107% => OK
difficult_words: 46.0 41.2886597938 111% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.