You ordered an item from an online store and it has arrived damaged Write a letter to the retailer to complain In the letter Explain why you are unhappy Request a refund Make arrangements to return the damaged item

Essay topics:

You ordered an item from an online store and it has arrived damaged

Write a letter to the retailer to complain. In the letter:
– Explain why you are unhappy
– Request a refund
– Make arrangements to return the damaged item

Dear Sir or Madam,

I am writing with regards to the footwear I ordered through your online platform.

About two weeks ago, I ordered for a blue canvass which was delivered to me two hours ago by your dispatch team. Even after waiting for more than five days, unfortunately, the shoe was damaged and not useable. I am really displeased because my time was wasted, and the footwear cannot be used for the purpose I made the request.

In accordance with your service policy, I hereby demand full reimbursement for the cost of the canvass, and an extra 5% for damages. Also I expect this refund be made not later 3 days as recommended by your retail service provider.

The footwear has been packed into the delivery box, and dropped with the security team at the gate. Kindly contact them on their mobile phone tomorrow morning for pick up, as I will be embarking on a trip.

I look forward to your prompt action.

Yours faithfully,

Azukaego Umeononigwe

Votes
Average: 8.9 (2 votes)
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Comments

Grammar and spelling errors:
Line 7, column 134, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Also,
...e canvass, and an extra 5% for damages. Also I expect this refund be made not later ...
^^^^

Transition Words or Phrases used:
also, look, really, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 20.0 32.9175257732 61% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 807.0 937.175257732 86% => OK
No of words: 168.0 206.0 82% => More content wanted.
Chars per words: 4.80357142857 4.54256449028 106% => OK
Fourth root words length: 3.60020574368 3.78020617076 95% => OK
Word Length SD: 2.54878005365 2.54303337028 100% => OK
Unique words: 118.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.702380952381 0.622605031667 113% => OK
syllable_count: 247.5 290.88556701 85% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 29.4090122241 44.8134815571 66% => OK
Chars per sentence: 80.7 76.5299724578 105% => OK
Words per sentence: 16.8 16.8248392259 100% => OK
Discourse Markers: 2.2 4.34317383033 51% => More transition words/phrases wanted.
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.0696810652636 0.216113520407 32% => OK
Sentence topic coherence: 0.0255997215475 0.0766984524023 33% => OK
Sentence topic coherence SD: 0.0257219099392 0.0603063233224 43% => Sentences are similar to each other.
Paragraph topic coherence: 0.0323891250625 0.12726935374 25% => OK
Paragraph topic coherence SD: 0.0348091470297 0.0580467560999 60% => OK

Essay readability:
automated_readability_index: 9.6 8.37731958763 115% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 10.26 8.71597938144 118% => OK
dale_chall_readability_score: 8.66 7.59969072165 114% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

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Maximum five paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.