You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that merchandise cannot be returned.
Write a letter to the store manager. In your letter
Describe the problem with the jacket.
Explain what happened when you tried to return it.
Say what you would like the manager to do.
Dear Sir or Madam,
I am writing this letter to let you know that I am not satisfied with the response that I got from your store yesterday. Even though I am a loyal customer, still, the store won’t allow me to return the damaged jacket that I bought yesterday.
Let me explain my situation. I bought an expensive jacket from your store yesterday. When I get back home from the store, and I was showing my coat to my mom, then she noticed that a few chains are not working correctly. She also found a few stains on the back of the jacket. I was so excited that I didn’t notice it at all. Then I went back to the store to return this jacket and get my refund. The customer service department ignored my request and told me that we don’t take any returns. I was so disappointed with the whole situation.
Would you kindly request the customer service department to please consider my situation? I hope you find my request favorably. I am a daily customer, and in the last three years, this is the first time I am requesting one service from you.
Thank you for your consideration.
Yours Faithfully,
Staffone Christian
Grammar and spelling errors:
Line 23, column 19, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... Yours Faithfully, Staffone Christian
^^
Transition Words or Phrases used:
also, first, so, still, then, you know
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 47.0 32.9175257732 143% => Less pronouns wanted
Preposition: 16.0 26.3917525773 61% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 954.0 937.175257732 102% => OK
No of words: 206.0 206.0 100% => OK
Chars per words: 4.63106796117 4.54256449028 102% => OK
Fourth root words length: 3.78849575616 3.78020617076 100% => OK
Word Length SD: 2.67433436298 2.54303337028 105% => OK
Unique words: 114.0 127.690721649 89% => More unique words wanted.
Unique words percentage: 0.553398058252 0.622605031667 89% => More unique words wanted or less content wanted.
syllable_count: 284.4 290.88556701 98% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 38.2270410399 44.8134815571 85% => OK
Chars per sentence: 63.6 76.5299724578 83% => OK
Words per sentence: 13.7333333333 16.8248392259 82% => OK
Discourse Markers: 2.53333333333 4.34317383033 58% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.280408494696 0.216113520407 130% => OK
Sentence topic coherence: 0.0947941950386 0.0766984524023 124% => OK
Sentence topic coherence SD: 0.0653106606175 0.0603063233224 108% => OK
Paragraph topic coherence: 0.185181675091 0.12726935374 146% => OK
Paragraph topic coherence SD: 0.0314224997485 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 7.2 8.37731958763 86% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 8.98 8.71597938144 103% => OK
dale_chall_readability_score: 6.66 7.59969072165 88% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.