You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that merchandise cannot be returned.
Write a letter to the store manager. In your letter
Describe the problem with the jacket.
Explain what happened when you tried to return it.
Say what you would like the manager to do.
Dear Sir/ Madam,
I am writing to express my dissatisfaction with regards to a jacket that I have bought recently from your Macy’s store in New York on 1st Nov 2019. As I am a regular customer as well as hold membership, so hopefully you will consider my situation favourably.
Let me explain the situation in detail. I purchased a classic Gap leather jacket, which is camel brown in colour and size XS (extra-small). Unfortunately, while buying I did not have much time to check the interior of jacket thoroughly. After I reached home, I noticed that inner lining was ripped off at multiple places and zip lock was not working smoothly. I, therefore opted to exchange it next day immediately.
I called toll-free help line, and a customer service agent assured me to rectify the issue so I visited the store in-person. Upon visit although the representative said that it does not qualify for either replacement or refund. Furthermore, I asked for credit note as per store’s 30-day return policy however he straight-away refused to do so.
Would you kindly instruct your staff to write a credit note to me because money cannot be refunded. If, for instance you are unable to provide credit note, then please allow me to exchange this detrimental piece with some other clothing item in your store.
Look forward to hearing from you for the most effective resolution soon.
Yours faithfully,
James Arthur
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Grammar and spelling errors:
Line 9, column 98, Rule ID: ADJECTIVE_IN_ATTRIBUTE[1]
Message: A more concise phrase may lose no meaning and sound more powerful.
Suggestion: brown
...ssic Gap leather jacket, which is camel brown in colour and size XS extra-small. Unfortunately,...
^^^^^^^^^^^^^^^
Transition Words or Phrases used:
furthermore, however, if, look, so, then, therefore, well, while, for instance, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1208.0 937.175257732 129% => OK
No of words: 239.0 206.0 116% => OK
Chars per words: 5.05439330544 4.54256449028 111% => OK
Fourth root words length: 3.93187294222 3.78020617076 104% => OK
Word Length SD: 2.87499766894 2.54303337028 113% => OK
Unique words: 172.0 127.690721649 135% => OK
Unique words percentage: 0.719665271967 0.622605031667 116% => OK
syllable_count: 370.8 290.88556701 127% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 39.056474025 44.8134815571 87% => OK
Chars per sentence: 86.2857142857 76.5299724578 113% => OK
Words per sentence: 17.0714285714 16.8248392259 101% => OK
Discourse Markers: 6.42857142857 4.34317383033 148% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.221099775804 0.216113520407 102% => OK
Sentence topic coherence: 0.0606607971767 0.0766984524023 79% => OK
Sentence topic coherence SD: 0.0568158012077 0.0603063233224 94% => OK
Paragraph topic coherence: 0.115330564732 0.12726935374 91% => OK
Paragraph topic coherence SD: 0.0653040947766 0.0580467560999 113% => OK
Essay readability:
automated_readability_index: 10.9 8.37731958763 130% => OK
flesch_reading_ease: 54.22 70.7449484536 77% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 11.71 8.71597938144 134% => OK
dale_chall_readability_score: 8.77 7.59969072165 115% => OK
difficult_words: 65.0 41.2886597938 157% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.