You recently bought a jacket, but when you got home, you discovered it was damaged. When you took it back to the store, you were told that merchandise cannot be returned.
Write a letter to the store manager. In your letter
Describe the problem with the jacket.
Explain what happened when you tried to return it.
Say what you would like the manager to do.
Dear Sir/ Madam,
I am writing to express my dissatisfaction with the jacket that I have bought recently from Macy’s shop in New York on 1st Nov 2019. As I am a loyal member of your store, who has always been content with impeccable services, hopefully you will consider my situation favourably.
Let me explain the matter in detail. I purchased a camel brown GAP leather jacket of size XS (extra-small). Unfortunately, while buying I did not have much time to check the interiors of coat thoroughly. After I reached home, I noticed ripped inner lining at multiple places along with non-functional zip lock. I,therefore opted to exchange it next day immediately.
Consequently, I called toll-free service number, and an agent assured me to resolve the issue thus I visited the store personally. Later, the Customer Representative said that as I bought it on discount so it does not qualify for either replacement or refund.
I hope you understand that it is not acceptable to deny a customer of an exchange or store-credit. Thus, I would like to receive a full refund so that I am extremely satisfied.
Look forward to hearing from you.
Yours faithfully,
James Arthur
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Grammar and spelling errors:
Line 1, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/ Madam, I am writing to express my dissatisfacti...
^^^^^^^
Line 9, column 311, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , therefore
...es along with non-functional zip lock. I,therefore opted to exchange it next day immediate...
^^^^^^^^^^
Line 25, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...earing from you. Yours faithfully, James Arthur
^^^^
Transition Words or Phrases used:
consequently, if, look, so, therefore, thus, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 1010.0 937.175257732 108% => OK
No of words: 198.0 206.0 96% => OK
Chars per words: 5.10101010101 4.54256449028 112% => OK
Fourth root words length: 3.75116612262 3.78020617076 99% => OK
Word Length SD: 3.11525697787 2.54303337028 123% => OK
Unique words: 142.0 127.690721649 111% => OK
Unique words percentage: 0.717171717172 0.622605031667 115% => OK
syllable_count: 306.9 290.88556701 106% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 41.66078854 44.8134815571 93% => OK
Chars per sentence: 77.6923076923 76.5299724578 102% => OK
Words per sentence: 15.2307692308 16.8248392259 91% => OK
Discourse Markers: 3.84615384615 4.34317383033 89% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.192257323499 0.216113520407 89% => OK
Sentence topic coherence: 0.056735680642 0.0766984524023 74% => OK
Sentence topic coherence SD: 0.0680269962003 0.0603063233224 113% => OK
Paragraph topic coherence: 0.107526151057 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0624206528222 0.0580467560999 108% => OK
Essay readability:
automated_readability_index: 10.2 8.37731958763 122% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 11.71 8.71597938144 134% => OK
dale_chall_readability_score: 8.69 7.59969072165 114% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.