You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter,
explain what happened
suggest that the credit card should be cancelled for security reasons
ask when a new credit card can be sent
Dear Sir / Madam,
This letter is to express my utmost disappointment with regards to the service I have received from your bank. I visited your main branch office to apply for a new credit card and filled out all the necessary application forms. I was assured that I will receive my new credit card via post in a week’s time.
Two weeks passed but still did not receive it. I made several follow ups via telephone and email but all I got was a standard answer that it was under processing. Finally today, I received the package but to my horror the envelop was empty. I am now very frustrated as this has put me in a lot of inconvenience. I am unable to pay for my expenses and most importantly get a credit for my purchases. I now need to rely on cash which is not the ideal thing to do.
I need you to have this matter investigated at the earliest. I expect an explanation as to what happened here and most importantly what will be done to rectify this matter. This is not the kind of service I expected to receive from such a reputable bank. I expect to be compensated for the inconvenience this matter has caused. For starters please cancel the new card to ensure it is not misused and that I do not suffer any financial loss.
I expect to receive a new credit card as soon as possible by express courier. I hope I do not have to visit the bank again to complete any application forms. I look forward to you reply at the earliest.
Regards
Tom A Frank
tom.frank@xyz.com
Tel: 050 22333111
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Grammar and spelling errors:
Line 4, column 163, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Finally,
...rd answer that it was under processing. Finally today, I received the package but to my...
^^^^^^^
Line 4, column 218, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...I received the package but to my horror the envelop was empty. I am now very frustrated as ...
^^^^^^^^^^^
Line 4, column 400, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...rtantly get a credit for my purchases. I now need to rely on cash which is not t...
^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...sh which is not the ideal thing to do. I need you to have this matter investigat...
^
Line 5, column 61, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...is matter investigated at the earliest. I expect an explanation as to what happen...
^
Line 6, column 159, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ain to complete any application forms. I look forward to you reply at the earlie...
^
Line 11, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...nk tom.frank@xyz.com Tel: 050 22333111
^^^^^^^
Transition Words or Phrases used:
but, finally, if, look, so, still, as to, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 41.0 32.9175257732 125% => Less pronouns wanted
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1230.0 937.175257732 131% => OK
No of words: 281.0 206.0 136% => Less content wanted.
Chars per words: 4.37722419929 4.54256449028 96% => OK
Fourth root words length: 4.09427095027 3.78020617076 108% => OK
Word Length SD: 2.71148395981 2.54303337028 107% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.537366548043 0.622605031667 86% => More unique words wanted or less content wanted.
syllable_count: 389.7 290.88556701 134% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.13402061856 164% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 18.0 12.6804123711 142% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 24.6168164944 44.8134815571 55% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 68.3333333333 76.5299724578 89% => OK
Words per sentence: 15.6111111111 16.8248392259 93% => OK
Discourse Markers: 2.72222222222 4.34317383033 63% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.275759322864 0.216113520407 128% => OK
Sentence topic coherence: 0.0735311493303 0.0766984524023 96% => OK
Sentence topic coherence SD: 0.0693611631717 0.0603063233224 115% => OK
Paragraph topic coherence: 0.141794316708 0.12726935374 111% => OK
Paragraph topic coherence SD: 0.123721959333 0.0580467560999 213% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 7.0 8.37731958763 84% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 7.83 8.71597938144 90% => OK
dale_chall_readability_score: 7.19 7.59969072165 95% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 61.797752809 out of 100
Scores by essay e-grader: 5.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.