You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant.
In the letter:
explain why you were at the restaurant
describe the problems
write about the action you want the manager to take
Dear sir,
I am writing to complain about the service of your restaurant. I visited your restaurant the kebab factory, on 25th February on the ocassion of my parents 50th wedding anniversary. I was referred by a previous customer of yours who was very impressed with your service at the time.
To begin with, please reservations of 12 members a week before the date. But when we arrived we were told by the receptionist that there was no reservation made. After waiting for about 15 minutes we were given tables. Then we placed our orders, which took almost an hour to arrive. I can't explain in words how restless the childrens were with hunger. However, the food that arrived at our table was delicious and we ate to our hearts content.
I would like you to train your staff on how to handle customers and provide good service. I look forward to hearing the measures you will take.
Your sincerely
Tania Alberts
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Comments
Essay evaluations by e-grader
Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear sir, I am writing to complain about the servi...
^^^^^
Line 3, column 182, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...of my parents 50th wedding anniversary. I was referred by a previous customer of ...
^
Line 5, column 286, Rule ID: CANT[1]
Message: Did you mean 'can't' or 'cannot'?
Suggestion: can't; cannot
... which took almost an hour to arrive. I cant explain in words how restless the child...
^^^^
Line 9, column 15, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...asures you will take. Your sincerely Tania Alberts
^^^
Transition Words or Phrases used:
but, however, look, then, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 767.0 937.175257732 82% => OK
No of words: 162.0 206.0 79% => More content wanted.
Chars per words: 4.73456790123 4.54256449028 104% => OK
Fourth root words length: 3.56762134501 3.78020617076 94% => OK
Word Length SD: 2.51477117728 2.54303337028 99% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.691358024691 0.622605031667 111% => OK
syllable_count: 232.2 290.88556701 80% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 22.5134219226 44.8134815571 50% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 63.9166666667 76.5299724578 84% => OK
Words per sentence: 13.5 16.8248392259 80% => OK
Discourse Markers: 3.25 4.34317383033 75% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.215973998075 0.216113520407 100% => OK
Sentence topic coherence: 0.0680345140027 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.037034562749 0.0603063233224 61% => OK
Paragraph topic coherence: 0.127893898223 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0297376350448 0.0580467560999 51% => OK
Essay readability:
automated_readability_index: 7.6 8.37731958763 91% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 9.56 8.71597938144 110% => OK
dale_chall_readability_score: 7.79 7.59969072165 103% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear sir, I am writing to complain about the servi...
^^^^^
Line 3, column 182, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...of my parents 50th wedding anniversary. I was referred by a previous customer of ...
^
Line 5, column 286, Rule ID: CANT[1]
Message: Did you mean 'can't' or 'cannot'?
Suggestion: can't; cannot
... which took almost an hour to arrive. I cant explain in words how restless the child...
^^^^
Line 9, column 15, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...asures you will take. Your sincerely Tania Alberts
^^^
Transition Words or Phrases used:
but, however, look, then, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 25.0 32.9175257732 76% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 767.0 937.175257732 82% => OK
No of words: 162.0 206.0 79% => More content wanted.
Chars per words: 4.73456790123 4.54256449028 104% => OK
Fourth root words length: 3.56762134501 3.78020617076 94% => OK
Word Length SD: 2.51477117728 2.54303337028 99% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.691358024691 0.622605031667 111% => OK
syllable_count: 232.2 290.88556701 80% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 22.5134219226 44.8134815571 50% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 63.9166666667 76.5299724578 84% => OK
Words per sentence: 13.5 16.8248392259 80% => OK
Discourse Markers: 3.25 4.34317383033 75% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.215973998075 0.216113520407 100% => OK
Sentence topic coherence: 0.0680345140027 0.0766984524023 89% => OK
Sentence topic coherence SD: 0.037034562749 0.0603063233224 61% => OK
Paragraph topic coherence: 0.127893898223 0.12726935374 100% => OK
Paragraph topic coherence SD: 0.0297376350448 0.0580467560999 51% => OK
Essay readability:
automated_readability_index: 7.6 8.37731958763 91% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 9.56 8.71597938144 110% => OK
dale_chall_readability_score: 7.79 7.59969072165 103% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.