The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The given pie charts illustrate how guests rated Parkway Hotel's customer service based on a questionnaire. A total of 100 guests completed the same questionnaire over the period of 5 years.
Overall, it is clear that while there are many visitors rate the service as very satisfactory and good. And, only a few travelers assess this service as excellent and very poor in 2005 and 2010.
In 2005, the figure for travelers who rated satisfactory for this service was the highest percentage, around 45%, in comparison with this service was rated poor by visitors, around 21%. Meanwhile, guests who rated very poor and good were only 15% and 14% respectively, and there was the smallest number of customers who assessed this service as excellent, just about 5%.
In 2010, the number of customers who rated good and excellent was increased significantly, around 39% and 28% respectively, and become the highest percentage in this year. While the figure for guests rating satisfactory, poor, and very poor was decrease dramatically, just only 17%, 12%, and 4%.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2021-12-22 | Nguyễn Đại Phú | 78 | view |
- The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 78
- Some believe that it is beneficial to show foreign films while others feel this can have a negative impact on local culture Discuss both views and give your own opinion 61
- Although more and more people read news on the Internet newspapers will remain the most important source of news Do you agree or disagree 73
- Although more and more people read news on the Internet newspapers will remain the most important source of news Do you agree or disagree 74
- In many countries a small number of people earn extremely high salaries Some people believe that this is good for the country but others think that governments should allow salaries above a certain level Discuss both these views and give your own opinion 61
Transition Words or Phrases used:
if, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 13.1623246493 61% => OK
Auxiliary verbs: 0.0 7.85571142285 0% => OK
Conjunction : 11.0 10.4138276553 106% => OK
Relative clauses : 5.0 7.30460921844 68% => More relative clauses wanted.
Pronoun: 7.0 24.0651302605 29% => OK
Preposition: 17.0 41.998997996 40% => More preposition wanted.
Nominalization: 0.0 8.3376753507 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 892.0 1615.20841683 55% => More number of characters wanted.
No of words: 174.0 315.596192385 55% => More content wanted.
Chars per words: 5.12643678161 5.12529762239 100% => OK
Fourth root words length: 3.63192868298 4.20363070211 86% => OK
Word Length SD: 2.84628431297 2.80592935109 101% => OK
Unique words: 97.0 176.041082164 55% => More unique words wanted.
Unique words percentage: 0.557471264368 0.561755894193 99% => OK
syllable_count: 263.7 506.74238477 52% => syllable counts are too short.
avg_syllables_per_word: 1.5 1.60771543086 93% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 5.43587174349 18% => OK
Article: 4.0 2.52805611222 158% => OK
Subordination: 1.0 2.10420841683 48% => OK
Conjunction: 4.0 0.809619238477 494% => Less conjunction wanted as sentence beginning.
Preposition: 6.0 4.76152304609 126% => OK
Performance on sentences:
How many sentences: 8.0 16.0721442886 50% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 20.2975951904 103% => OK
Sentence length SD: 40.1216898946 49.4020404114 81% => OK
Chars per sentence: 111.5 106.682146367 105% => OK
Words per sentence: 21.75 20.7667163134 105% => OK
Discourse Markers: 1.625 7.06120827912 23% => More transition words/phrases wanted.
Paragraphs: 4.0 4.38176352705 91% => OK
Language errors: 0.0 5.01903807615 0% => OK
Sentences with positive sentiment : 4.0 8.67935871743 46% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 3.9879759519 50% => More negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.4128256513 59% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.307664043336 0.244688304435 126% => OK
Sentence topic coherence: 0.147503413257 0.084324248473 175% => OK
Sentence topic coherence SD: 0.0898824428573 0.0667982634062 135% => OK
Paragraph topic coherence: 0.209261913556 0.151304729494 138% => OK
Paragraph topic coherence SD: 0.125528193048 0.056905535591 221% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 13.6 13.0946893788 104% => OK
flesch_reading_ease: 58.62 50.2224549098 117% => OK
smog_index: 8.8 7.44779559118 118% => OK
flesch_kincaid_grade: 10.3 11.3001002004 91% => OK
coleman_liau_index: 12.47 12.4159519038 100% => OK
dale_chall_readability_score: 7.67 8.58950901804 89% => OK
difficult_words: 33.0 78.4519038076 42% => More difficult words wanted.
linsear_write_formula: 8.0 9.78957915832 82% => OK
gunning_fog: 10.4 10.1190380762 103% => OK
text_standard: 8.0 10.7795591182 74% => OK
What are above readability scores?
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Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.