You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter
- Describe the problem with the equipment
- Explain what happened when you phoned the shop
- Say what you would like the manager to do.
I am writing you to express my dissatisfaction about my purchase, which was made 2 weeks ago.
I purchased new blender in you store on 01.09.2016. After a few time I used it, the “PUSH” button on blender stopped working. You cannot imagine, how unhappy I was when it broke, as it was bought for my little daughter.
I contacted your store immediately in order to return the blender and spoke to shift manager. I explained the situation and was very surprised to hear that I had to repair the blender by myself. It was quite a strange answer for new equipment with 2 year guarantee card, so I contacted to the service desk to ask them for help. They also refused to repair the equipment. I was very surprised to see that the new improved model with 2 years of guarantee was refused to change and repair.
I am very disappointed with both equipment and service that I received. As I cannot wait too much, I insist on replacing the purchase to new one or repairing in near 3 days.
Yours faithfully,
Mehriban Rehimova
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-13 | erman..duran95 | 78 | view |
| 2020-01-05 | truongchauthy | 56 | view |
| 2019-10-13 | helia | 73 | view |
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Grammar and spelling errors:
Line 3, column 61, Rule ID: MANY_NN[1]
Message: Possible agreement error. The noun time seems to be countable; consider using: 'few times'.
Suggestion: few times
...der in you store on 01.09.2016. After a few time I used it, the 'PUSH' button ...
^^^^^^^^
Line 5, column 266, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'card' seems to be countable, so consider using: 'cards'.
Suggestion: cards
...for new equipment with 2 year guarantee card, so I contacted to the service desk to ...
^^^^
Discourse Markers used:
['also', 'but', 'if', 'so']
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance in Part of Speech:
Nouns: 0.170616113744 0.220444632235 77% => OK
Verbs: 0.199052132701 0.167888034529 119% => OK
Adjectives: 0.0616113744076 0.0606518309736 102% => OK
Adverbs: 0.0521327014218 0.0506257000042 103% => OK
Pronouns: 0.127962085308 0.118615021944 108% => OK
Prepositions: 0.104265402844 0.107062808482 97% => OK
Participles: 0.0379146919431 0.041066498444 92% => OK
Conjunctions: 2.85333733835 2.54303337028 112% => OK
Infinitives: 0.0521327014218 0.0385302599488 135% => OK
Particles: 0.0 0.00132118243153 0% => OK
Determiners: 0.0521327014218 0.0714148451538 73% => OK
Modal_auxiliary: 0.00947867298578 0.0191574576366 49% => OK
WH_determiners: 0.0142180094787 0.00930345855455 153% => OK
Vocabulary words and sentences:
No of characters: 1035.0 1141.60824742 91% => OK
No of words: 185.0 206.134020619 90% => More content wanted.
Chars per words: 5.59459459459 5.53046319177 101% => OK
Fourth root words length: 3.68801715136 3.78085437643 98% => OK
words length more than 5 chars: 0.308108108108 0.284621296913 108% => OK
words length more than 6 chars: 0.243243243243 0.211203875043 115% => OK
words length more than 7 chars: 0.162162162162 0.133321485273 122% => OK
words length more than 8 chars: 0.124324324324 0.0843313296314 147% => OK
Word Length SD: 2.85333733835 2.54303337028 112% => OK
Unique words: 109.0 127.690721649 85% => More unique words wanted.
Unique words percentage: 0.589189189189 0.622163163488 95% => More unique words wanted or less content wanted.
Word variations: 54.0837056229 62.8969750728 86% => OK
How many sentences: 12.0 12.9587628866 93% => OK
Sentence length: 15.4166666667 16.4300151701 94% => OK
Sentence length SD: 27.6746976296 44.7399317507 62% => OK
Chars per sentence: 86.25 90.9928171075 95% => OK
Words per sentence: 15.4166666667 16.4300151701 94% => OK
Discourse Markers: 0.333333333333 0.613754768223 54% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.09278350515 96% => OK
Readability: 39.740990991 37.5504026743 106% => OK
Elegance: 0.825 1.13073093955 73% => OK
Coherence and Cohesion:
Essay topic to essay body coherence: 0.32426651144 0.331212695627 98% => OK
Sentence sentence coherence: 0.110899866167 0.0927372745006 120% => OK
Sentence sentence coherence SD: 0.0900824884607 0.0736520305886 122% => OK
Sentence paragraph coherence: 0.616085246316 0.579516596996 106% => OK
Sentence paragraph coherence SD: 0.151318565269 0.180689518051 84% => OK
Sentence topic coherence: 0.124310672818 0.122183219658 102% => OK
Sentence topic coherence SD: 0.0636270469968 0.0765303033291 83% => OK
Paragraph paragraph coherence: 0.169228520228 0.211926503985 80% => OK
Paragraph paragraph coherence SD: 0.0602448817045 0.0737400523855 82% => OK
Paragraph topic coherence: 0.168575125548 0.203819188451 83% => OK
Paragraph topic coherence SD: 0.0818635337732 0.067151250289 122% => OK
Task Achievement:
Sentences with positive sentiment : 4.0 7.45360824742 54% => OK
Sentences with negative sentiment : 5.0 1.48453608247 337% => OK
Sentences with neutral sentiment: 3.0 4.0206185567 75% => OK
Positive topic words: 3.0 4.73195876289 63% => OK
Negative topic words: 4.0 1.03092783505 388% => Less negative topic words wanted.
Neutral topic words: 3.0 2.56701030928 117% => OK
Total topic words: 10.0 8.32989690722 120% => OK
What are sentences with positive/Negative/neutral sentiment?
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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: This is not the final score. The e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.