You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the manager of the company
- Give full details of your order.
- Explain why you need the book urgently.
- Suggest a solution for the situation.
Dear Sir or Madam,
I'm writing this letter to express my disappointment with a recent purchase on your online bookstore, order number #12345. I ordered a computer book which is written by J.MacMillan and published by XOM. I ordered this book 2 weeks ago on 21th of September and payed the fees by credit card, the payment serial is 456 but I haven't received my book yet.
I'm a university student and I need the book for my final exam which is in the next 3 weeks. Unfortunately I lost these 2 weeks since I've ordered the book and as a result I couldn't follow my schedule. Please let me know what the reason for this delay is. Besides, I need to know what is the exact arrival time for my order. If you don't inform me until tomorrow I want my money back. You can contact me via email, my email address is: a@gmail.com.
I look forward to hearing from you
Yours faithfully
Rahi
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Attribute Value Ideal
Score: 7.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 10 10
No. of Words: 166 200
No. of Characters: 662 1000
No. of Different Words: 101 100
Fourth Root of Number of Words: 3.589 4.0
Average Word Length: 3.988 4.6
Word Length SD: 2.44 2.4
No. of Words greater than 5 chars: 39 60
No. of Words greater than 6 chars: 27 50
No. of Words greater than 7 chars: 13 40
No. of Words greater than 8 chars: 8 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 16.6 21.0
Sentence Length SD: 6.591 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.424 0.35
Sentence-Para Coherence: 0.585 0.50
Sentence-Sentence Coherence: 0.2 0.07
Number of Paragraphs: 3 4