You ordered a new cheque book from your bank two weeks ago but you have received nothing.
Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter
Dear Sir or Madam,
My name is Harpreet, and i have been your customer for the last 10 years. I writing this letter to complain about the pathetic services of your bank. About three weeks ago, i have ordered a chequebook through your Internet banking website. However, neither i have received any chequebook nor any status update on this request.
Furthermore, i have reached out on your customer care number a several times, apparently all efforts went in vain. The customer executives were not only unprofessional but also do not have any information regarding my request. This cheque was required within 15 days as the same has to be submitted to my office for the bank details update for salary credit. However, it could not be done yet due to this delay.
I would like to know how much time will it take to deliver this chequebook at my home and also, i want you to work with your backend team to get estimate delivery date updated on the website itself, so the customer would not have any trouble tracking their request. Additionally, please arrange a professional training for your customer support team.
I am looking forward to hearing from you.
Yours sincerely.
Harpreet.
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Grammar and spelling errors:
Line 3, column 75, Rule ID: I_AM[1]
Message: Did you mean 'I am'?
Suggestion: I am
...en your customer for the last 10 years. I writing this letter to complain about t...
^
Line 7, column 97, Rule ID: I_LOWERCASE[2]
Message: Did you mean 'I'?
Suggestion: I
...er this chequebook at my home and also, i want you to work with your backend team...
^
Transition Words or Phrases used:
also, apparently, but, furthermore, however, look, regarding, so, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 0.0 3.03092783505 0% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 998.0 937.175257732 106% => OK
No of words: 204.0 206.0 99% => OK
Chars per words: 4.89215686275 4.54256449028 108% => OK
Fourth root words length: 3.77926670891 3.78020617076 100% => OK
Word Length SD: 2.62120636328 2.54303337028 103% => OK
Unique words: 138.0 127.690721649 108% => OK
Unique words percentage: 0.676470588235 0.622605031667 109% => OK
syllable_count: 313.2 290.88556701 108% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 59.4607129867 44.8134815571 133% => OK
Chars per sentence: 90.7272727273 76.5299724578 119% => OK
Words per sentence: 18.5454545455 16.8248392259 110% => OK
Discourse Markers: 6.45454545455 4.34317383033 149% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.223362398296 0.216113520407 103% => OK
Sentence topic coherence: 0.0832256057762 0.0766984524023 109% => OK
Sentence topic coherence SD: 0.0665267123931 0.0603063233224 110% => OK
Paragraph topic coherence: 0.138886109633 0.12726935374 109% => OK
Paragraph topic coherence SD: 0.0540545423029 0.0580467560999 93% => OK
Essay readability:
automated_readability_index: 10.9 8.37731958763 130% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.08 8.71597938144 127% => OK
dale_chall_readability_score: 8.32 7.59969072165 109% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.