You recently visited a store and did not like the customer service there. Write a letter to the store manager and say:
1) What was the issue there?
2) Why wasn't the staff helpful?
3)Suggest what can be done about it?
Dear Manager,
I am writing this letter to make your concern about worst customer service that I had at Winners during my last visit on Dec 12, 2018.
Actually, me along with family was here in the store to get some stuff. I saw there was a huge crowd in the store due to big deals and even long ques in front of cashiers that also makes their job somewhat difficult. As long as I got my turn to make payments, closing announcement was done as a consequence of which everyone was in hurry even cashiers too.
Moreover, I made my payment and just on the exit door and my wife suddenly observes the absence of her purse that she might forget at cash counter. I requested the customer executive to get inside to check but she becomes rude and noisy that seems very much inconvenient.
I agree that you have your policies to follow but unintentionally if somebody left any valuable inside ,it must be addressed properly. Even though the gate person or security personnel could help.
Looking forward to hear soon from you with possible alternative that you could make.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2018-12-21 | sdkanwal@gmail.com | 73 | view |
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Grammar and spelling errors:
Line 1, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Manager, I am writing this letter to make your co...
^^^^
Line 2, column 47, Rule ID: THE_SUPERLATIVE[2]
Message: A determiner is probably missing here: 'about the worst'.
Suggestion: about the worst
...riting this letter to make your concern about worst customer service that I had at Winners ...
^^^^^^^^^^^
Line 3, column 358, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...veryone was in hurry even cashiers too. Moreover, I made my payment and just on ...
^^^
Line 4, column 273, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...oisy that seems very much inconvenient. I agree that you have your policies to f...
^^^
Line 5, column 103, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma, but not before the comma
Suggestion: ,
...lly if somebody left any valuable inside ,it must be addressed properly. Even thou...
^^
Line 6, column 17, Rule ID: ADMIT_ENJOY_VB[7]
Message: This verb is used with the gerund form: 'to hearing'.
Suggestion: to hearing
...personnel could help. Looking forward to hear soon from you with possible alternative...
^^^^^^^
Transition Words or Phrases used:
actually, also, but, if, look, moreover, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 878.0 937.175257732 94% => OK
No of words: 192.0 206.0 93% => More content wanted.
Chars per words: 4.57291666667 4.54256449028 101% => OK
Fourth root words length: 3.72241943641 3.78020617076 98% => OK
Word Length SD: 2.4810916896 2.54303337028 98% => OK
Unique words: 134.0 127.690721649 105% => OK
Unique words percentage: 0.697916666667 0.622605031667 112% => OK
syllable_count: 279.0 290.88556701 96% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 33.2246375934 44.8134815571 74% => OK
Chars per sentence: 97.5555555556 76.5299724578 127% => OK
Words per sentence: 21.3333333333 16.8248392259 127% => OK
Discourse Markers: 4.77777777778 4.34317383033 110% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.154807891521 0.216113520407 72% => OK
Sentence topic coherence: 0.0555714685659 0.0766984524023 72% => OK
Sentence topic coherence SD: 0.0347991201659 0.0603063233224 58% => OK
Paragraph topic coherence: 0.0731295403992 0.12726935374 57% => OK
Paragraph topic coherence SD: 0.042427643743 0.0580467560999 73% => OK
Essay readability:
automated_readability_index: 10.8 8.37731958763 129% => OK
flesch_reading_ease: 58.62 70.7449484536 83% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.3 7.45979381443 138% => OK
coleman_liau_index: 9.23 8.71597938144 106% => OK
dale_chall_readability_score: 7.15 7.59969072165 94% => OK
difficult_words: 30.0 41.2886597938 73% => More difficult words wanted.
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.